Business Development Center Representative (BDC)

Tim Moran Ford•Hemet, CA

13d

About The Position

Automotive BDC Representative at Tim Moran Ford Are you a highly motivated and experienced BDC Representative with a passion for the automotive industry? Tim Moran Ford is searching for a dynamic individual to join our team. If you have a proven track record of success in phone and internet sales, a talent for building customer relationships, and thrive in a fast-paced environment, we want to hear from you.

Requirements

At least 2 years of solid customer service experience , preferably in the automotive industry.
Excellent verbal and written communication skills .
Proficiency with Microsoft Word, Excel, and Outlook .
Ability to hit quotas and closing percentages .
Must be willing to submit to a drug screen prior to employment.
Must have a clean and valid driver's license.
Must have a valid CA sales license.

Nice To Haves

Bilingual in Spanish is a plus!

Responsibilities

Proactively respond to incoming leads and customer inquiries to set appointments for vehicle purchases.
Respond to prospective customers professionally via email, text, or phone.
Adhere to a prescribed follow-up schedule to generate appointments from aging leads.
Track lead counts, appointments, and purchases to evaluate your performance and meet goals.
Be detail-oriented when entering notes into our CRM program.
Manage all scheduled appointments , including those shown and missed.
Work weekends and all major holiday weekends .