About The Position

Automotive BDC Representative at Tim Moran Ford Are you a highly motivated and experienced BDC Representative with a passion for the automotive industry? Tim Moran Ford is searching for a dynamic individual to join our team. If you have a proven track record of success in phone and internet sales, a talent for building customer relationships, and thrive in a fast-paced environment, we want to hear from you.

Requirements

  • At least 2 years of solid customer service experience , preferably in the automotive industry.
  • Excellent verbal and written communication skills .
  • Proficiency with Microsoft Word, Excel, and Outlook .
  • Ability to hit quotas and closing percentages .
  • Must be willing to submit to a drug screen prior to employment.
  • Must have a clean and valid driver's license.
  • Must have a valid CA sales license.

Nice To Haves

  • Bilingual in Spanish is a plus!

Responsibilities

  • Proactively respond to incoming leads and customer inquiries to set appointments for vehicle purchases.
  • Respond to prospective customers professionally via email, text, or phone.
  • Adhere to a prescribed follow-up schedule to generate appointments from aging leads.
  • Track lead counts, appointments, and purchases to evaluate your performance and meet goals.
  • Be detail-oriented when entering notes into our CRM program.
  • Manage all scheduled appointments , including those shown and missed.
  • Work weekends and all major holiday weekends .

Benefits

  • Medical, Dental, and Vision Insurance
  • 401K
  • Life Insurance
  • Long-Term & Short-Term Disability
  • Paid Vacation
  • Paid Sick Days
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