Business Development Center (BDC) Manager
About The Position
Business Development Center (BDC) Manager Shottenkirk Toyota San Antonio l Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. The Business Development Center (BDC) Manager is responsible for hiring and training the representatives who contact potential buyers with the goal of scheduling appointments for the buyers to meet with our sales representatives. Your team will receive inbound and make outbound calls based on leads generated by our marketing efforts.
Requirements
- Strong communication, organization, time management, computer and basic math skills
- Team player with positive energy and an eagerness to improve
- Competitive and self-motivated attitude that thrives on goals
- Previous sales experience
Nice To Haves
- Previous management experience preferred
- Automotive industry experience preferred
Responsibilities
- Develop and execute outbound internet and phone campaigns
- Maintain daily, weekly, and monthly sales and service forecasts
- Manage and track all leads
- Ensure all leads are followed up with in a timely manner
- Manage day-to-day business of the business development center
- Collect and analyze business metrics
- Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership’s goals
- Work closely with executive and department managers to develop appointment setting strategies
- Answer customer inquiries and calls when necessary
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
