Business Development Associate - (Remote - Massachusetts)

BioIVT • Medford, MA

1d • Remote

About The Position

BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfolio of clinical specimens directly supports precision medicine research, aiming to improve patient outcomes by coupling comprehensive clinical data with donor samples. As the premier supplier of hepatic products, including hepatocytes and subcellular fractions, BioIVT enables scientists to better understand the pharmacokinetics and drug metabolism of newly discovered compounds and their effects on disease processes. By combining our technical expertise, exceptional customer service and unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in elevating science.

As a key member or our regional fields sales organization, you will be responsible for partnering with team members to effectively respond to customer and prospective inquiries to grow our business to achieve our targets.

The ideal candidate should possess experience in sales or customer service, an ability to interpret sales metrics, and demonstrate a goal-oriented mindset.

This role reports to the Regional Director to implement strategies to achieve the regional target and works closely with the field sales team to develop well qualified new prospects and to cross sell within existing accounts to increase account penetration. Strong teamwork and interpersonal skills are essential for success in this role.

We offer a competitive compensation package that includes a variable compensation structure on top of your base salary, providing opportunities for significant earning potential based on performance

Requirements

• Proven work experience as a sales support specialist or customer support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of best in class customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• Willingness to travel occasionally for customer meetings and industry events.

Nice To Haves

• BS degree in Marketing or associates degree in relevant field a plus

Responsibilities

• Use sales enablement tools and reports for prospecting.
• Following the direction of the Regional Director - respond and adapt to territory and market strategies including supporting specific territories for new customer acquisition and working closely with specific business development managers.
• Work closely with Business Development Managers on prospecting strategies and take on some accounts or opportunities as the primary POC in consultation with the Regional Director.
• Utilize Salesforce CRM or similar tools track their customer interactions, manage leads, and forecast sales pipeline activity.
• Respond promptly and professionally to inquiries from a variety of channels, providing accurate product information, and pricing, as needed.
• Identify cross-selling and upselling opportunities for additional products or services. Prepare and send quotes for standard products, liaise with internal departments for quotes for non-standard products.
• Collaborate with sales leaders to create presentations to educate customers on the features, benefits, and applications of BioIVT's products and services.
• Act as primary coordinator and POC for all regional sales client educational events.
• Attend trade shows, conferences, and other industry events to network with potential customers and promote BioIVT's brand and offerings as needed.

Benefits

• We offer a comprehensive benefit package for eligible team members, including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity and accident insurance.
• We also provide a generous retirement plan with a company match.
• Eligible employees enjoy competitive time-off policies and a collaborative environment that promotes growth from within.
• Enjoy company-sponsored events for the entire team!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees