Business Development Associate (Mandarin/English)

Valley Forge Pharma•Malvern, PA

1d•Onsite

About The Position

Valley Forge Pharma is a leading Contract Development and Manufacturing Organization (CDMO) specializing in peptide therapeutics. We offer comprehensive peptide services, from early development to commercialization, maintaining the highest standards of quality and compliance. Sales Support & Order Handling · Serve as a key point of contact for customer communications (orders, product inquiries) and ensure timely follow-up. · Prepare and manage accurate, on-time quotations. · Coordinate order fulfillment with cross-functional teams (Sales, Production, QC/QA, Logistics, Finance) to meet quality and delivery targets. · Supervise domestic and international shipments, including package clearance and customs documentation. · Resolve product or delivery issues by coordinating with internal teams and communicating clear corrective actions to customers. · Maintain accurate CRM records and prepare regular sales/operational reports. · Assist with operational tasks such as laboratory sample coordination, testing support, and process optimization initiatives. · Provide warehouse operations support (e.g., inventory reconciliation). · Support trade show activities with pre-show planning and post-event lead follow-up. Cross-Border Operations & Coordination · Act as liaison between U.S. and China teams to ensure smooth communication and alignment on priorities. · Coordinate cross-team workflows to prevent delays in inventory updates and order processing · Communicate new product availability and pricing (cost, MOQs, lead times). · Obtain required documentation to support customer, regulatory, and audit needs. · Coordinate technical inquiries (methods, specifications, stability) between clients and the manufacturing team.

Requirements

Proficiency in Mandarin
Bachelor’s degree
Strong communication and negotiation skills, both written and verbal.
Analytical mindset and ability to manage multiple projects simultaneously.
Detail-oriented, self-motivated, and able to thrive in a fast-paced environment.

Nice To Haves

Familiarity with technical documentation such as COAs, SDSs, and GMP compliance requirements.
Understanding of global shipping processes and regulatory documentation.
BA/BS in Business, Marketing, or a related field. Chemistry knowledge is a plus not a requirement.
0–3 years of experience in business development, sales operations, or account management (B2B experience preferred).
CRM software experience a plus.

Responsibilities

Serve as a key point of contact for customer communications (orders, product inquiries) and ensure timely follow-up.
Prepare and manage accurate, on-time quotations.
Coordinate order fulfillment with cross-functional teams (Sales, Production, QC/QA, Logistics, Finance) to meet quality and delivery targets.
Supervise domestic and international shipments, including package clearance and customs documentation.
Resolve product or delivery issues by coordinating with internal teams and communicating clear corrective actions to customers.
Maintain accurate CRM records and prepare regular sales/operational reports.
Assist with operational tasks such as laboratory sample coordination, testing support, and process optimization initiatives.
Provide warehouse operations support (e.g., inventory reconciliation).
Support trade show activities with pre-show planning and post-event lead follow-up.
Act as liaison between U.S. and China teams to ensure smooth communication and alignment on priorities.
Coordinate cross-team workflows to prevent delays in inventory updates and order processing
Communicate new product availability and pricing (cost, MOQs, lead times).
Obtain required documentation to support customer, regulatory, and audit needs.
Coordinate technical inquiries (methods, specifications, stability) between clients and the manufacturing team.