Business Development & Account Manager

CURRENCY EXCHANGE INTERNATIONAL•Orlando, FL

5h•Hybrid

About The Position

Currency Exchange International is looking for a skilled and motivated Business Development & Account Manager to join our Sales Team! This is a hybrid position, based in Orlando, FL. Summary: The Business Development & Account Manager – Non-FI Banknote Clients is responsible for driving revenue growth across commercial sectors outside traditional financial institutions. This role blends lead generation, outbound prospecting, early-stage sales engagement, and account management to expand CXI’s non-FI banknote revenue. The role requires a competitive, self-motivated individual skilled in building pipelines, cultivating relationships, and supporting ongoing client activity to maximize recurring volume.

Requirements

Experience in lead generation, business development, SDR/BDR roles, or account management preferred.
Experience working in a metrics-driven environment with activity, meeting, and pipeline targets.
Familiarity with CRM platforms and sales engagement tools.
Strong communication and relationship-building skills.
Bachelor’s degree preferred but not required; equivalent experience accepted.

Responsibilities

Identify, research, and prioritize high-value commercial prospects across cruise lines, MSBs, retail chains, travel companies, hospitality groups, agent networks and international clients.
Conduct outbound outreach through phone, email, LinkedIn, and campaign tools to generate new business opportunities.
Qualify prospects through discovery, understanding currency needs, logistics workflows, order frequency, and decision-making criteria.
Manage a revenue-focused pipeline and consistently meet activity, meeting, and opportunity creation targets.
Support ongoing account management by nurturing relationships, re-engaging dormant clients, and identifying opportunities to increase order volume.
Educate prospects on CXI’s banknote solutions, competitive advantages, and value propositions.
Coordinate introductory or follow-up meetings between prospective clients and senior sales/account management staff.
Collaborate with internal teams, including Sales, Operations, Compliance, and Product, to ensure smooth onboarding and strong client experience.
Maintain accurate CRM records, activity tracking, forecasting, and reporting on pipeline health and performance metrics.
Provide routine insights to leadership regarding market trends, competitive developments, and client needs.
Contribute to continuous improvement of prospecting strategies, outreach messaging, and overall sales process effectiveness.