Business Data Analyst

Motorola Solutions
3d$80,000 - $90,000Remote

About The Position

The Business Data Analyst will play a critical role in providing enterprise-level support and service for company products and ensuring operational performance meets program and delivery standards. This role focuses on translating business functions into system requirements, generating key data-driven reports, and developing integrated business analyses to inform strategic decision-making across the organization

Requirements

  • Bachelor’s Degree in a relevant field OR 3 Years in a Business Analyst Capacity
  • Legal authorization to work in the U.S. indefinitely is required.
  • Employer work permit sponsorship is not available for this position.

Nice To Haves

  • Master's Degree in a relevant field
  • SaaS Expertise: Deep technical knowledge of enterprise SaaS products with a proven ability to investigate, replicate, and resolve complex system issues.
  • Systems Optimization: Demonstrated success in analyzing current practices and designing effective modifications to enhance system performance.
  • Analytical Reporting: Strong technical reporting skills, including the ability to synthesize complex data sets into clear summaries and trend analyses.
  • Business Intelligence: Professional experience developing integrated business analyses and long-term projections.
  • Relationship Management: Exceptional communication skills with a focus on managing client relationships and collaborating cross-functionally with Sales and Support teams.

Responsibilities

  • Plan and oversee enterprise-level support and service activities for designated clients.
  • Act as the single point of contact to coordinate service incident resolution, manage technical issue escalations, and drive the use of proactive support mechanisms to minimize client downtime.
  • Generate ad hoc reports and regular datasets for end-users utilizing system tools, database, and data warehouse queries and scripts.
  • Integrate data from multiple sources to produce required data elements.
  • Program and maintain report forms, information dashboards, data generators, canned reports, and other end-user information portals or resources.
  • May create specifications for reports based on business requests.
  • Determine and document operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
  • Construct workflow charts and diagrams, study system capabilities, and write detailed specifications.
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Interpret, evaluate, and interrelate research data to develop integrated business analyses and projections for incorporation into strategic decision-making.
  • Recommend and implement controls by identifying problems and writing improved procedures and process modifications.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave and more!
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