Business Data Analyst - IntelliScript (Remote)

Milliman-posted 2 months ago
$85,100 - $207,720/Yr
Remote • Brookfield, WI
1,001-5,000 employees
Professional, Scientific, and Technical Services
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IntelliScript's Information Technology has been a key part of our success and is critical to our future. The Business Data Analyst acts as a crucial bridge between business objectives and technology solutions, transforming complex data into actionable insights and designing systems that drive operational efficiency. This role is responsible for understanding, analyzing, and improving business processes while leveraging data and technology to support organizational goals.

  • Requirements Gathering & Analysis: collaborate with stakeholders to identify business needs, translate them into functional and technical requirements, and document them clearly for technical teams.
  • Process & Data Analysis: examine existing business processes and data flows to identify areas for optimization, efficiency, and improved data integrity.
  • Database Oversight & Querying: review and query SQL databases to proactively monitor for issues, troubleshoot identified issues, and perform root cause analysis.
  • Ad Hoc Research & Cross-System Analysis: investigate API performance, host/server health, and other operational metrics by integrating data from multiple sources such as databases, CloudWatch, and S3 buckets.
  • Scenario-Based Investigation: execute queries and analyses for specific business scenarios, such as assessing transaction volume impact on load distribution or identifying patient matching issues.
  • Process & Data Flow Documentation: create and update process diagrams and data flow maps to visualize current and future-state workflows (e.g. patient matching, log message analysis, etc.).
  • Solutions Evaluation & Technical Proposals: assess and propose system enhancements, including SQL table designs, logging improvements, and workflow changes to meet business objectives.
  • Testing & Validation: support user acceptance testing, validate system changes, and ensure solutions meet business and technical requirements.
  • Stakeholder Communication: serve has a liaison between business units, IT, and vendors, ensuring clear understanding and successful delivery of projects and enhancements.
  • Change Management & Training: assist with user documentation, training, and adoption of new systems or processes.
  • Continuous Improvement: monitor system performance and user feedback to recommend improvements and support business growth.
  • 5+ years of relevant experience
  • Proficiency in SQL and experience with B2B database environments
  • Strong proficiency in Excel to summarize and organize data
  • Strong analytical and problem-solving skills with the ability to synthesize data from multiple sources
  • Experience in business process modeling, data flow diagramming, and requirements documentation
  • Familiarity with cloud-based tools and monitoring platforms (e.g., AWS, CloudWatch, S3)
  • Excellent communication skills for engaging with both technical and non-technical stakeholders
  • Understanding of software development lifecycle (SDLC) and project management methodologies
  • Continued education and/or advanced degree(s) in Business, Information Systems, Computer Science, or related field
  • Experience in environments subject to HIPAA and/or PCI regulations
  • Experience in software-as-a-service, actuarial science, and/or insurance underwriting industry
  • Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
  • Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
  • 401(k) Plan - Includes a company matching program and profit-sharing contributions.
  • Discretionary Bonus Program - Recognizing employee contributions.
  • Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
  • Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
  • Holidays - A minimum of 10 paid holidays per year.
  • Family Building Benefits - Includes adoption and fertility assistance.
  • Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
  • Life Insurance & AD&D - 100% of premiums covered by Milliman.
  • Short-Term and Long-Term Disability - Fully paid by Milliman.
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