Business Data Analyst II

DHL (Deutsche Post) • Knoxville, TN

111d

About The Position

DHL Supply Chain is seeking a Business Data Analyst II for a fully onsite position located at either our Knoxville, TN or Manchester, PA warehouse. This role is ideal for a passionate leader who values autonomy and is eager to explore exciting career possibilities. The successful candidate will take an energetic and resourceful approach to problem-solving, bringing innovative ideas and analytics to life for both the team and customers. The position involves effectively translating requirements into efficient processes and system solutions.

Requirements

• Undergraduate degree in business, logistics, mathematics, statistics, related field, or equivalent experience, required.
• 0-2 years of analytics experience, required.

Responsibilities

• Apply knowledge and analytics to develop and communicate timely, accurate, and actionable insights to the business through modeling, visualization, and optimization.
• Report, analyze, and predict operational processes, performance, and Key Performance Indicators.
• Communicate with site leadership, operations, and finance on efficiency, customer requirements, account-specific issues, and insights into the business and operations.
• Use hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence action.
• Discover and anticipate problems where data can be used to solve issues.
• Provide ongoing analysis of operational activities using spreadsheets, databases, and relevant software.
• Apply data visualization for timely insights to decrease Cycle Time to Action (CTA).
• Assist site operations in identifying areas for improving service levels and reducing operational costs.
• Support account start-up analysis and report implementation as needed.
• Develop standardized and ad hoc site and/or customer reporting.
• Streamline and automate internal and external reporting processes.
• Investigate and recommend new technologies and information systems.
• Conduct feasibility analyses on processes and equipment to increase operational efficiency.
• Partner with Finance to develop financial models for productivity and payroll analysis; calculate cost benefits and business impact and propose solutions.
• Develop predictive models to aid decision-making.
• Design, develop, and implement data gathering and reporting methods and procedures for Operations.
• Track, plan, analyze, and forecast storage capacities, inventory levels, equipment, and labor requirements.
• Coordinate with Operations Systems group to address and resolve technical issues in a timely manner.
• Coordinate with ILD group on modeling customer solutions, providing data and insights for customer pursuits.
• Assist finance and senior leadership in modeling yearly labor budgets based on operational and profile changes.

Benefits

• Competitive wages
• Excellent affordable insurance benefits (including health, dental, vision, and life)
• 401K plan
• Paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees