Business Data Analyst II
About The Position
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular. We are looking for an experienced analytics professional to join Oloâs central analytics team within the finance organization. Reporting to the Sr. Director of Business Analytics, you will be responsible for supporting the analytic & reporting needs of the Go to Market team. Your work will help drive performance management & key decisions around a complex sales process. This is a newly formed role & will be critical to establishing a new baseline for quality reporting & analysis to drive business insights & unlock growth for Olo. You can work remotely from anywhere in the U.S. or at Oloâs headquarters in NYC.
Requirements
- Bachelorâs degree in Business, Economics, Data Analytics, Computer Science, Engineering, or a related field; or equivalent practical experience
- 2+ years of experience in a Business Analyst or Data Analyst role
- Proficiency in SQL for data extraction and analysis, experience with querying Salesforce data a plus
- Experience with data visualization tools, specifically Tableau and Looker
- Strong analytical and problem-solving skills, with attention to detail
- Ability to operate with ambiguity when technical requirements may need to be discovered
- Ability to work collaboratively in a fast-paced, team-oriented environment
Nice To Haves
- Experience with Salesforce Data Cloud a plus
Responsibilities
- Develop & maintain a suite of reporting for Oloâs Go to Market & Finance Leadership teams, establishing new KPIs & leading indicators of success
- Develop and maintain SQL queries to extract and analyze data from Snowflake, combining data from multiple systems
- Create and manage interactive dashboards using Tableau and Looker to visualize key performance metrics and insights
- Monitor data quality & work with stakeholder teams to build & maintain a culture of data hygiene
- Assist in troubleshooting data-related issues and implementing solutions to improve data usability and accessibility
- Stay current with industry trends and best practices in data analytics, business intelligence, & AI
Benefits
- 20 days of paid time off
- 10 separate sick days
- 11 holidays, plus year-end closure
- health, dental, and vision coverage for yourself and your family
- a 401k match
- remote-office stipend
- a generous parental leave plan
- volunteer time off
- gift matching policy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
