Business Data Analyst I

Otter Tail Corporation • Fergus Falls, MN

2d • $63,000 - $87,000

About The Position

Otter Tail Power Company is seeking a qualified Business Data Analyst to lead
the development, support, and ongoing operation of business data systems that
support electric utility operations, analytics, and reporting. This position
serves as a subject matter expert for business data processes and plays a
critical role in ensuring data accuracy, system integrity, and effective
integration across enterprise applications.

This role is responsible for overseeing the day to day operation and analysis of
business data systems, including identifying and resolving daily data
exceptions, performing root cause analysis related to data quality and system
performance, and completing required operational and regulatory reporting. The
position supports data validation, editing, and estimating processes for
electric utility data and ensures daily synchronization between business data
platforms and related systems such as the AMI Head End, Customer Information
System (CIS), Geographic Information System (GIS), Web Portal, Historian, Load
Management, and other ancillary systems. The Business Data Analyst provides
accurate data and develops technical and analytical reports to support internal
stakeholders and asset analysis initiatives, participates in system upgrades and
enhancements, and provides backup support for the AMI Operator as needed.

What We’re Looking For
The successful candidate will have a four year degree or an equivalent
combination of education, training, and experience in business data analysis,
Advanced Metering Infrastructure (AMI) systems, data analytics, or a closely
related field. Experience with electric utility rates and billing processes,
computer systems analysis, and application support is required, along with
strong analytical, problem solving, communication, and time management skills.
Candidates must be able to multitask effectively while maintaining a high level
of attention to detail and demonstrate customer service and utility billing
experience, strong reporting and data analysis capabilities, and development,
scripting, or programming skills. Knowledge of electrical meters and electric
distribution systems and operations is highly desirable. The role also requires
experience supporting data architecture, data management, and archiving, as well
as the ability to manage and support multiple application environments, including Test, Development, Disaster Recovery, and Production. Five or more
years of related experience is preferred.

Requirements

• Four year degree or an equivalent combination of education, training, and experience in business data analysis, Advanced Metering Infrastructure (AMI) systems, data analytics, or a closely related field
• Experience with electric utility rates and billing processes, computer systems analysis, and application support is required
• Strong analytical, problem solving, communication, and time management skills
• Ability to multitask effectively while maintaining a high level of attention to detail
• Demonstrate customer service and utility billing experience
• Strong reporting and data analysis capabilities
• Development, scripting, or programming skills
• Experience supporting data architecture, data management, and archiving
• Ability to manage and support multiple application environments, including Test, Development, Disaster Recovery, and Production

Nice To Haves

• Knowledge of electrical meters and electric distribution systems and operations
• Five or more years of related experience

Responsibilities

• Overseeing the day to day operation and analysis of business data systems
• Identifying and resolving daily data exceptions
• Performing root cause analysis related to data quality and system performance
• Completing required operational and regulatory reporting
• Supports data validation, editing, and estimating processes for electric utility data
• Ensures daily synchronization between business data platforms and related systems
• Provides accurate data and develops technical and analytical reports to support internal stakeholders and asset analysis initiatives
• Participates in system upgrades and enhancements
• Provides backup support for the AMI Operator as needed

Benefits

• Competitive wage & benefit package.
• Incentive plans
• Employee Stock Ownership options
• Retirement Savings Fund with employer match
• Health, disability and life insurance plan options
• Our employees are provided training and development opportunities each year, including education reimbursement.
• Career development is critical to our long-term success. Otter Tail Power employees have opportunities to participate in various leadership development programs, gain access to an a la carte online leadership course catalog, receive mentorship from current leaders and more!
• Mental health support from the experts at SupportLinc as well as competitive vacation and sick leave to ensure employees are at their best when they’re working.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees