City Heights Community Development Corporation-posted 6 days ago
Full-time • Entry Level
San Diego, CA
11-50 employees

City Heights Community Development Corporation (CHCDC) is seeking a detail-oriented, community-focused Program Coordinator to support the Business Corridor Enhancement team in delivering high-quality services to the City Heights Business Improvement District (BID) and Maintenance Assessment District (MAD). The Program Coordinator will assist with daily operations, community engagement, maintenance oversight, and administrative tasks that strengthen local small businesses and improve the physical environment of key commercial corridors. This position reports directly to the Director of Business Corridor Enhancements and works closely with the Community Development Program Manager.

  • Serve as an on-the-ground point of contact for local small businesses, property owners, vendors, and community stakeholders.
  • Conduct business outreach, distribute information, and gather feedback on district services and needs.
  • Support public communications, including social media posts, newsletters, website updates, and district announcements.
  • Assist in planning and executing community events, merchant meetings, public forums, and activations along commercial corridors.
  • Support coordination of the City Heights BID/MAD Board & Committee meetings, including scheduling, note-taking, and materials preparation.
  • Assist with data collection and analysis for economic development initiatives, surveys, and assessments.
  • Provide logistical support for district projects, including obtaining quotes, scheduling services, and coordinating vendors.
  • Support continuous improvement by helping track key metrics and program outcomes.
  • Assist in collecting, organizing, and maintaining data for budgets, invoices, work orders, and program records.
  • Help prepare monthly and quarterly performance, maintenance, and financial reports for internal use, the district Board, City agencies, and stakeholders.
  • Support compliance with City requirements, documentation standards, and grant reporting needs.
  • Maintain updated databases, logs, and digital files for BID/MAD operations.
  • Assist in the coordination of all BID/MAD district services.
  • Help monitor contractor performance through site inspections, documentation, and follow-up.
  • Track maintenance requests, report service issues, and ensure timely resolution.
  • Support implementation of capital improvement and beautification projects.
  • Handle day-to-day tasks that ensure smooth district operations, including field observations, photographing work completed, and documenting service levels.
  • Assist the Director and Program Manager with special projects, grant activities, and new initiative development.
  • Perform other duties as assigned to support the success of the Business Corridor Enhancement team.
  • Commitment to CHCDC’s mission and to equitable small business and community development.
  • Bachelor’s degree in a related field or two years of relevant work experience (economic development, community development, public administration, urban planning, nonprofit operations, or related areas).
  • Strong organizational and administrative skills with excellent attention to detail.
  • Effective verbal and written communication skills; comfortable engaging with multilingual and multicultural small business communities.
  • Ability to work independently, take initiative, and manage multiple tasks simultaneously.
  • Proficiency with Microsoft Office, Teams, & Outlook, Salesforce; ability to learn new platforms.
  • Ability to conduct fieldwork, including regular walking inspections along business corridors.
  • Valid driver’s license and ability to travel within City Heights for meetings, outreach, and site visits.
  • Experience in community engagement, economic development, business district programs, nonprofit work, or municipal services.
  • Familiarity with BID/MAD operations, public right-of-way maintenance, or vendor/contractor coordination.
  • Experience using CRM, project management, or data-tracking tools.
  • Bilingual skills (especially Spanish, Somali, Vietnamese, Burmese, or Karen) are highly valued.
  • Medical, dental, vision
  • 401(k) with employer match
  • Employee Assistance Program
  • generous PTO and 11 paid holidays
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