Business Controller Western Europe H/F - CDI

Miele France

5d

About The Position

At Miele, we work every day on products and services that stand for uncompromising quality. We do this with people who take responsibility, collaborate across borders, and strive for continuous improvement. We are looking for a Business Controller to support the Customer Service business across our West Europe Cluster (BeLux, France, Netherlands).
In this role, you will partner closely with the Cluster Service Director and management team, driving financial performance, improving transparency, and supporting operational decision-making across multiple markets.
You’ll work at the intersection of finance and operations, translating numbers into insights, supporting pricing and cost control initiatives, preparing budgets and forecasts, and ensuring accurate Service P&L steering.
This is a high-visibility role within an international setup, reporting to the Regional Service Controlling Manager (based in the Nordics).
Location: Netherlands (Vianen), Belgium (Mollem) or France (Le Blanc-Mesnil).

Requirements

• University degree in business administration with Major in finance (or comparable)
• Experienced with budgeting, forecasting and financial planning
• You excel at transforming financial data into actionable insights, combining analytical capabilities with a high level of accuracy and attention to detail.
• Strong business acumen and commercial mindset
• Ability to communicate complex financial information clearly and effectively to both financial and non-financial stakeholders
• 3-6 years’ experience, ideally working in a multi‑national and multi‑lingual environment, preferably within the Benelux and France
• Comfortable operating within a matrix organisation with diverse stakeholders
• Willingness to travel on regular basis (average 1-2 days, every other month)
• Excellent command of English (written and spoken)

Nice To Haves

• Fluency in Dutch is a strong asset
• Professional, meticulous and collaborative communication style
• Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.

Responsibilities

• Lead budgeting and forecasting, including maintenance of Customer Service specific planning tools
• Partner closely with Cluster Service management team to contribute to improved profitability and strategic alignment by translating financial insights into operational recommendations and decision-making support.
• Prepare and review monthly financial and operational reports, variance analyses, and performance dashboards to proactively identify risks, opportunities, and cost‑saving initiatives.
• Conduct operational performance analysis to identify trends, deviations, and improvement opportunities.
• Communicate financial and operational performance and key drivers clearly to stakeholders across the organization.
• Contribute to process optimization and harmonization of financial processes across the cluster.
• Coordinate effectively with central and local stakeholders to ensure aligned financial standards, reporting accuracy, and consistent ways of working.

Benefits

• A permanent contract.
• Competitive pay package, based on experience. Additional benefits depend on the country you are located in.
• Flexible working hours, combined with teleworking so that you can find a good balance between your work and your free time.
• A modern working environment and the necessary tools to work optimally.
• Work location depending on your country: HQ Mollem (Belgium), HQ Viaenen (Netherlands) or HQ Le Blanc-Mesnil (France).
• A strong brand and a stable family business that attaches great importance to customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level