Business Control Specialist-SPI Governance Process Analyst

Bank of America • Charlotte, NC

2d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify, track, and report issues and control improvements for remediation. The role provides dashboards to enable senior executive to drive proper risk culture and business strategy. Given the level of the audience, report dashboards and executive summaries must be pristine and error free. Data dashboarding responsibilities may include, and are not limited to, build or enhancement of Tableau reports and dashboards, Adhoc report creation or data refresh, import and manipulation of data across varied sources, trending analysis, data aggregation, key risk indicator reporting, creating SQL infrastructure to store required data, risk program metrics analysis, performance/milestone analytics, and collaborating with business partners to design and build new reports based on their business requirements.

Requirements

• 3+ years of experience using Tableau dashboard creation/modification mandatory requirement
• 3+ years experience Advanced, expert Excel skills
• 3+ years experience Analytics experience – dissect, distill, and simplify data
• Significant attention to detail
• Effective prioritization of workbench deliverables
• Timely follow-up on reporting requests and questions

Nice To Haves

• Experience working in a highly regulated industry or financial institution
• Skills: Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

Responsibilities

• Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Provides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation
• Complies with controls and Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Supports initiatives by identifying potential procedural updates, test script updates, and data discrepancies to enhance QA program success
• Supports operational research required for regulatory exams, internal audits, and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees