Bank of America-posted 4 days ago
Full-time • Mid Level
Onsite • Plano, TX
5,001-10,000 employees

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones. Global Technology Regulatory and Exam Management function supporting Global Technology (GT) is seeking a self-starter who is motivated, passionate, thrives in a fast-paced culture, balances priorities, drives delivery, flawless execution, and enjoys team successes. This role provides opportunity to work across multiple lines of business in Global Technology and exposure with executive level leadership. Responsible for leading coordination of complex technical regulatory reviews to ensure preparation and readiness of regulatory responses. Applies technical knowledge to understand and address regulatory questions, coordinate appropriate responses from technical subject matter experts, manage regulatory flow and timeline from start of regulatory exam through to completion. Work closely with subject matter experts, and business partners to analyze regulatory questions, understand and review technical evidence returned, ensure complete and accurate regulatory responses, and execute to drive to appropriate disposition. Interfaces with all levels of organization to ensure appropriate management involvement, awareness and understanding of risk, regulatory requirements, and impacts.

  • Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
  • 8+ years of internal control, regulatory, audit, risk, legal or compliance experience within a financial services or technology organization
  • Strong relationship management skills to navigate the complexities of aligning stakeholders, building consensus, and resolving conflicts in a large, distributed organization; proven ability to influence peers/stakeholders
  • Strong program/project management
  • Proven ability to manage multiple and often competing priorities in a global and fast paced environment
  • Leads coordination of materials across multiple stakeholders and proactively escalates
  • Ability to communicate in a clear and concise manner, influencing the opinions and actions of key stakeholders and gaining their trust
  • Detail oriented with an ability to review documentation for accuracy and report on the status of regulatory reviews
  • IT degree or substantially equivalent experience
  • Experience in banking technology
  • Any Risk or Audit certification (CISA, CISSP)
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