Business Consultant

Corpay • Brentwood, TN

2d • Hybrid

About The Position

Corpay is seeking a Business Consultant to serve as the technical subject matter expert across all ERP-integrated implementations within the Corpay Complete platform. This is a player/coach role focused on leading and mentoring a team of Business Consultants and managing individual project work — sitting within the Implementations team and reporting to the Director of Implementations, SaaS. The Corpay Complete platform manages the full AP lifecycle — purchase orders, invoice automation, accruals, expense reimbursements, vendor management, and payments — integrated directly into customers' ERP systems. The Business Consultant Lead is the bridge between the customer, the project manager, and our internal integrations team, owning the technical setup and data sync between Corpay Complete and each customer's ERP (NetSuite, Microsoft Dynamics, Sage Intacct, and others) through go-live. If you are energized by technical problem-solving, client-facing consulting, and coaching others to do the same — this role is for you. As a Business Consultant, you will be expected to work in a hybrid environment.

Requirements

• 6+ years of experience in implementations, client support, or customer-facing consulting roles
• Hands-on experience with ERP systems and integrations — NetSuite, Microsoft Dynamics, or Sage Intacct strongly preferred
• Working knowledge of REST APIs, webhooks, and data exchange concepts; ability to configure and troubleshoot integrations without writing code
• Strong understanding of Accounts Payable processes and financial workflows
• Demonstrated ability to serve as a technical liaison — translating client requirements into integration specs and communicating technical concepts in plain language
• Excellent client-facing and consulting skills; comfortable facilitating virtual meetings and presentations with both technical and non-technical audiences
• Experience managing multiple concurrent projects in various phases simultaneously
• Familiarity with project management tools and techniques
• Bachelor's degree required; or equivalent combination of education and experience

Nice To Haves

• Accounting knowledge strongly preferred
• Knowledge of the payment processing industry preferred

Responsibilities

• Conducting consistent reviews and touchpoints with Business Consultants to monitor project health and team development
• Providing training and mentoring to fellow Business Consultants on platform knowledge, integration processes, and client engagement
• Identifying knowledge gaps across the team and creating targeted support and training opportunities
• Assisting the Director of Implementations with HR functions and responsibilities as a junior management resource
• Driving team culture, morale, and a collaborative working environment
• Participating in all relevant leadership meetings
• Serving as the technical SME on ERP-integrated implementations, supporting SaaS PMs from kickoff through go-live
• Building and configuring the integration connection between Corpay Complete and each customer's ERP system to ensure accurate data sync across purchase orders, invoices, payments, cards, and expenses
• Applying Corpay Complete logic and methodologies to provide tailored recommendations to customers
• Communicating directly with clients to understand integration requirements, then relaying specifications to the internal integrations team
• Owning all integration testing and validation to ensure data flows as expected before go-live
• Managing complex project assignments within an individual portfolio of approximately 20 concurrent implementations
• Continuously learning new ERP integrations and staying current on all Corpay Complete platform enhancements
• Assisting with creating and updating documentation on ERP integrations with Corpay Complete
• Participating in process improvement projects to enhance team efficiency and scalability
• Contributing to further development of the Corpay Complete platform through feedback and participation in product initiatives
• Conducting internal (Sales) and direct client outreach as needed

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level