Blue Cross Blue Shield of Massachusetts-posted 10 days ago
Full-time • Mid Level
Hybrid • Boston, MA
1,001-5,000 employees

Ready to help us transform healthcare? Bring your true colors to blue. What we need The Consultant position in the Business Consulting Group (BCG) reports to the Director, BCG in the Strategy, Consulting, and Innovation division. BCG is an internal companywide management consulting resource dedicated to partnering with leaders to achieve the company’s critical business priorities. This position is eligible for the Flex persona and will be required to work from our Boston office 2x per week. Your Day to Day Collaborate with BCG project leads to assist with the scoping, planning, and execution of assigned consulting engagements Gather information relevant for assigned projects, including gathering quantitative and qualitative analyses, incorporating market and industry research, and identifying project-specific impact metrics, as appropriate Conduct and synthesize interviews and engage in other research methods to gather information relevant to assigned projects Facilitate meetings and small workgroups to drive decision making Complete assigned project activities with minimal supervision Develop project related deliverables with limited to no supervision, including PowerPoint presentations, project plans/timelines, process workflow diagrams, interview guides, meeting facilitation plans, meeting minutes, status reports, and issue/risk logs Present updates, findings, and recommendations virtually and in-person to internal project sponsors and other leaders and associates at all levels of the organization as needed for assigned projects Cultivate and maintain positive working relationships with leaders across the organization Actively contribute to BCG and division staff development and internal departmental process improvement This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

  • Collaborate with BCG project leads to assist with the scoping, planning, and execution of assigned consulting engagements
  • Gather information relevant for assigned projects, including gathering quantitative and qualitative analyses, incorporating market and industry research, and identifying project-specific impact metrics, as appropriate
  • Conduct and synthesize interviews and engage in other research methods to gather information relevant to assigned projects
  • Facilitate meetings and small workgroups to drive decision making
  • Complete assigned project activities with minimal supervision
  • Develop project related deliverables with limited to no supervision, including PowerPoint presentations, project plans/timelines, process workflow diagrams, interview guides, meeting facilitation plans, meeting minutes, status reports, and issue/risk logs
  • Present updates, findings, and recommendations virtually and in-person to internal project sponsors and other leaders and associates at all levels of the organization as needed for assigned projects
  • Cultivate and maintain positive working relationships with leaders across the organization
  • Actively contribute to BCG and division staff development and internal departmental process improvement
  • Strong understanding of business process analysis and improvement, project management, and change management approaches and principles along with demonstrated project management skills and/or consulting skills
  • Ability to deal effectively with ambiguous situations
  • Strong written and oral communication skills with ability to deliver presentations to a wide variety of audiences
  • Results oriented with a high degree of initiative along with ability to act as a team player
  • Strong organizational and time management skills, including the ability to work independently and prioritize multiple projects and assignments
  • High degree of professionalism and confidence along with the ability to effectively interact with all levels of an organization
  • Strong PC skills (e.g., MS PowerPoint, Word, Excel, Visio) and familiarity with data analysis tools and video conferencing technology (e.g., Microsoft Teams, Zoom)
  • Ability to research, analyze, and incorporate healthcare industry strategy to solving business challenges
  • Must have ability to travel to BCBSMA sites for in-person meetings
  • BS/BA degree required
  • 5+ years of relevant business experience, including demonstrated experience in a consulting and/or project management role
  • Master of Business Administration or other advanced degree preferred
  • We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
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