Business Consultant

Empower Brands•Birmingham, AL

11h

About The Position

At JAN-PRO in Central Alabama, we are seeking a highly motivated Business Consultant to work closely with business owners, helping them grow their businesses and increase profitability. In this role, you will be assigned existing accounts and customers who are already paying for your expertise. Your mission will be to provide tailored solutions, leveraging your customer service skills and powers of persuasion to drive positive change in the lives of our business owners and their customers.

Requirements

Bachelor’s degree in business or a related field preferred
At least 1 year(s) of experience in business consulting, customer service, or a related role preferred
Exceptional communication and interpersonal skills.
A passion for helping people and driving positive change.
Strong business acumen and the ability to apply concepts to different industries and situations.
Comfortable with technology and a willingness to stay current on productivity tools.
Competitive spirit and a drive to excel.
Proficient in Microsoft Office, particularly Microsoft Excel, and experience using a CRM software is preferred.

Nice To Haves

Knowledge of MacBook and iPhone systems preferred.

Responsibilities

Engage with assigned franchisees to understand their unique challenges and goals.
Ensure franchisees are adhering to company standards and policies, providing guidance and coaching when necessary.
Conduct regular site visits to franchise locations to assess operations and provide feedback.
Supports upsells and cross-sell opportunities within assigned accounts, including the sale of special services (deep cleans, floor work, add-ons)
Provide customized solutions and guidance to help entrepreneurs achieve sustainable growth and profitability.
Utilize your communication skills to effectively communicate with a diverse client base.
Actively listen to client needs and concerns, building trust and rapport.
Thrive in a fast-paced environment, adapting to changing client needs and market dynamics.
Serve as a mentor and teacher, sharing your knowledge while continuously learning and staying updated on business concepts and trends.
Embrace technology and leverage productivity tools to enhance your effectiveness.
Work collaboratively with a motivated team, challenging each other to excel and contributing to a positive, productive work environment.
Find fulfillment in being part of a team that is genuinely dedicated to making a difference in the lives of small business owners.
Administering training modules to JAN-PRO Certified Business Owners.
Assist with account transfers and expansions