BUSINESS CONSULTANT I (WT: MS BUSINESS CONSULTANT I) - 76002042

State of Florida•Tallahassee, FL

9d•$37,067

About The Position

As an MS Business Consultant I, you will work closely with the Operations Services Manager and the Operations and Manangement Consultant Manager. MS Business Consultant I will work independently creating, monitoring, analyzing and updating the procedures, policies, forms and other communications for Motorist Services and the Motorist Modernization projects. Responsible for independently researching laws, policies and procedures, analyzing legislative bills, researching correspondence and drafting responses, researching questions from tax collectors and other customers and providing responses, and preparing reports as required. The MS Business Consultant I will also assist in the development of related web content.

Requirements

Knowledge of grammar and writing principles.
Skilled in using Microsoft Office suite programs.
Ability to research and respond to inquiries using resources such as Florida Statutes and department policy and procedures.
Ability to remain tactful when working with other and dealing with deadline driven assignments.
Ability to research, analyze, and resolve customer inquiries.
Ability to engage people at various organizational levels for the purposes of planning, problem solving, or issue resolution.
Ability to manage and prioritize multiple projects and task simultaneously.
Ability to establish and maintain a collaborative mindset within and outside of the team.
Ability to understand, interpret and apply rules, regulations, laws, and procedures.
Ability to communicate effectively, both verbally and in writing.
Ability to establish effective working relationships with others.
Ability to independently organize and handle multiple priorities and assignments.
Skill in analyzing situations, determining key issues, and developing solutions.
Ability to collect, evaluate and analyze information to develop, revise and make recommendations relating to the improvement of daily operations, policies, and procedures.
Skill and ability to edit and format policies/procedures, or reports.
Ability to write and proofread on a professional/business level.

Responsibilities

Creating, monitoring, analyzing and updating the procedures, policies, forms and other communications for Motorist Services and the Motorist Modernization projects.
Independently researching laws, policies and procedures, analyzing legislative bills, researching correspondence and drafting responses, researching questions from tax collectors and other customers and providing responses, and preparing reports as required.
Assist in the development of related web content.