Business Consultant - Data Reporting and Analytics

MassMutual•Springfield, MA

About The Position

As a Business Consultant within the Data Strategy, Business Intelligence, Reporting & Analytics (BIRA) team, you’ll be at the center of driving high-impact, cross-functional efforts that enable data-informed decision-making across MassMutual Operations. This role is ideal for someone who engages from a place of optimism, who thrives in dynamic environments, brings structure to ambiguity, and excels at aligning people, plans, and priorities to deliver measurable outcomes. The Team The Data Strategy, Business Intelligence, Reporting & Analytics team enables Operations and key business partners across MassMutual by providing actionable insights to inform both strategic initiatives and operational decisions. Using industry leading tools, we empower all levels of the organization via analytics, reporting, data management, visualization, business technology, and more. In short, we consult and partner with leaders on business intelligence needs, representing information in business-friendly terms with powerful visualizations. Our work enables advisor centricity, business performance, and aligns associate activity metrics with operations goals. On any given day, this could mean sourcing and structuring internal data, integrating third party data, deriving analytical insight, creating leading/lagging indicators, or guiding data literacy to engage users in data driven decisioning across their teams. We are businesspeople first, but we understand technology, coding, and modeling - bringing it together to guide functional strategy with analytics. The Impact From the lens of the BIRA team, you’ll lead product launch, decommission and migration initiatives from intake through execution and closeout— ensuring that data dependencies, lineage, and reporting needs are proactively managed throughout the lifecycle of decommission and migration initiatives. Working closely with Internal Business Partners (IBPs), data professionals, change readiness colleagues, project managers and operational leaders, you’ll act as a single point of contact to ensure data, dashboards, and analytics from legacy tools are well documented and have a clear path forward as new systems/products come available. This is a unique opportunity to apply your critical/strategic thinking, facilitation, problem solving, and organization skills, along with executional rigor in a role that blends business analysis, initiative leadership, and team enablement.

Requirements

4+ years of experience leading medium to large-scale data initiatives, with demonstrated ownership of scope, stakeholder engagement, and execution in a cross-functional environment OR 4+ years of experience in initiative or program management, business consulting, technical delivery, or a related field.
High School Diploma

Nice To Haves

Demonstrated ability to think strategically and connect solutions to business outcomes.
Strong communication skills with the ability to synthesize complex information and present clearly to diverse audiences.
Demonstrated ability to translate complex initiatives into structured, milestone-driven plans and visual timelines supported by clear, comprehensive documentation and project artifacts aligned with departmental standards.
Demonstrated ability to seamlessly shift context across multiple initiatives, meetings, and priorities throughout the day, maintaining clarity, focus, and productivity in a dynamic, fast-paced environment.
Experience using project or work management tools (e.g., MS Project, Monday, Asana, Jira, Excel, etc.) to track progress, manage dependencies, and ensure accountability.
Demonstrated experience working with data, reporting, or business intelligence teams, with a solid understanding of data concepts (e.g., KPIs vs. metrics, data lifecycle)

Responsibilities

Own the end-to-end scope of assigned initiative from BIRA lens, including mapping data flows, identifying data dependencies, and ensuring data assets are transitioned or retired appropriately.
Serve as the primary point of accountability for initiative execution—facilitating kick-off meetings, managing stakeholder engagement, and maintaining clear documentation throughout the lifecycle.
Apply systems thinking to connect initiative goals with broader BIRA strategy, identifying interdependencies, risks, and opportunities for synergy across workstreams, while working closely with Operations PMO to align project priorities, timelines, and cross-functional impacts.
Collaborate closely with cross-functional partners, including technical team and internal BIRA teams—to ensure seamless handoffs, shared understanding, and aligned execution.
Leverage standardized tools and processes (e.g., Jira, requirements templates, status indicators) to drive transparency, consistency, and accountability across initiatives.
Monitor and report on initiative health through regular status updates, proactively flagging blockers, risks, or misalignments to ensure sustained momentum and timely resolution.
Contribute to the continuous improvement of initiative management practices by sharing insights, identifying process gaps, and modeling best practices in execution.
Bring a positive, solution-oriented mindset to challenges, with a strong belief in continuous learning, adaptability, and growth.
Serve as “air traffic control” for all system decommissions and migrations impacting BIRA—proactively assessing and managing data impacts and interdependencies across multiple projects, coordinating with diverse stakeholders inside and outside the organization to ensure data stewardship, reporting continuity, and business intelligence needs are protected.

Benefits

Regular meetings with the BIRA Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees.
Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
We help people secure their future and protect the ones they love.
As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first.
It’s more than our company structure – it’s our way of life.
We are a company of people protecting people.
Our company exists because people are willing to share risk and resources, and rely on each other when it counts.
At MassMutual, we Live Mutual.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.
Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.