Business Change Manager
CareBridge•Indianapolis, IN
208d
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About The Position
The Business Change Manager is responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals. Focus is on managing the changes, analyzing data, and ensuring the effective implementation and ongoing support of Raven markets for Medallia and Live Person for CarelonRx. Continuous reporting, monitoring chat activity, technical set up and maintenance of chat interfaces, oversight of CVS Medallia alerts, ongoing meetings for Raven, oversight of CVS, BioPlus and AHD to ensure alignment and effectiveness.
