Business Center Practice Leader - Southern California and Hawaii Environmental Services

Stantec • Paramount, CA

87d • $158,200 - $237,400

About The Position

We seek a Southern California and Hawaii Environmental Services Business Center Practice Leader (BCPL) to contribute to a purpose-driven organization focused on delivery of environmental solutions. The ideal candidate specializes in some or all of the infrastructure (transportation and community development), water, manufacturing and energy sectors with strong market knowledge and proven experience in Orange County/South Bay, and broader ability to support growth throughout Southern California and all sectors we serve. The Business Center Practice Leader (BCPL) is the “seller/doer” responsible for leading the pursuit and delivery of excellent work to our clients. Accountable for the top line revenue, the BCPL leads the growth of the Business Centers and Stantec's market position while providing innovative technical solutions with exceptional quality and execution that exceed client expectations. The BCPL reports to the Regional Growth Leader (RGL). Our Environmental Services team is a leader in fostering resilient and sustainable outcomes for both people and the environment. Working with over 40 federal, state, and local agencies in California, we use local knowledge to navigate regulations, build trust, and deliver tailored solutions that reflect each community's environmental and cultural contexts. This leadership position is an integral part of our Environmental Services US West leadership team, supporting a growing environmental assessment, permitting, design, and compliance practice of more than 300 talented professionals in Southern California and Hawaii. Our people are Stantec's most valuable resource, and in joining our team you will be able to leverage your practice area strategic planning focus, market knowledge, and client and partner relationships to pursue and win work that transforms our communities and inspires our people, within a culture that values belonging, celebrates shared successes, and embraces ambition.

Requirements

• A Bachelor's degree in a related field with a minimum of 15 years' related work, leadership, financial management, business development and consulting experience.
• Professional registration in related field.
• Account management, business development, relationships and sales strategy experience in the infrastructure (transportation and community development), water, manufacturing and energy sectors.

Responsibilities

• Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
• Lead and participate in pursuits and campaigns for major BC opportunities across multiple sectors, with a focus on infrastructure, water, manufacturing and energy sectors.
• Achieve minimum client and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives, target 25% of time.
• Exceed client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
• Cultivate strong relationships and stay on top of opportunities from agencies aligned with sector-focused growth initiatives.
• Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.
• Actively contribute to win strategies and successful project execution.
• Be involved at a hands-on level in key pursuits as needed and on projects should issues impacting client satisfaction or project management escalate.
• Track pursuit success rate and return on investment rate on client-by-client basis.
• Lead growth of the BC through developing and leading the business development, key pursuit and sales strategy.
• Develop and manage the M&BD plan for the BC, including cross selling.
• Increase visibility of Stantec by sharing our knowledge and innovation stories through key client engagements.
• Establish an effective Go/No Go Review process with Principals and track compliance.
• Partner with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines.
• Utilize and ensure the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates.
• Maintain and enhance local marketplace reputation through established relationships and support of regional leadership.
• Lead delivery of significant BC project pursuits.
• Achieve minimum direct utilization target 45%.
• Actively participate including contribution to written content in major projects in key roles such as Independent Technical Reviewers.
• Oversee risk management related to projects and pursuits including review of contracts, fees, and proposals.
• Inspire, motivate, and hold the team accountable for the delivery of innovative design solutions.
• Drive project excellence and assign responsibility for oversight of project delivery.
• Comply with ISO-certified Integrated management System and Project Management (PM) Frameworks.
• Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.
• Support BC Leadership with the health and safety performance of the BC.
• Support BC Leadership with developing, attracting, engaging, and retaining top talent.

Benefits

• Medical, dental, and vision plans
• Wellness program
• Health saving accounts
• Flexible spending accounts
• 401(k) plan
• Employee stock purchase program
• Life and accidental death & dismemberment (AD&D) insurance
• Short-term/long-term disability plans
• Emergency travel benefits
• Tuition reimbursement
• Professional membership fee coverage
• Paid family leave
• Ten paid holidays in each calendar year
• Accrue vacation between 10 and 20 days per year
• Eligible for paid sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree