BUSINESS CENTER MANAGER

JW LOGISTICS OPERATIONS LLC•Sparks, NV

14d•$68 - $75

About The Position

Oversees the entire distribution center operations, including financial responsibilities, business growth and administration. Responsible for the distribution center workforce.

Requirements

High School Diploma or equivalent.
4+ years’ distribution/logistics experience required.
Experience of transactional or dedicated transportation models
Demonstrated account management ability
Communication with team to demonstrate and set expectations to support the team and operations
Proactive communication with customers and direct reports
Professional attitude & work ethic with direct reports
Strong work ethic
Timely and accurately handling customer needs with care
Good time management skills
Flexible, willing to work in a changing environment.
Self-directed and self-motivated
Sense of urgency
Change management
Strong interpersonal skills
Organized, detail oriented
Ethical; respects confidentiality; trustworthy
Displays “whatever it takes” attitude
Creative and innovative
Displays a high degree of competency

Nice To Haves

Associate’s Degree preferred.

Responsibilities

Responsible for the existing account base of the center, particularly in the area of major accounts.
Responsible for establishing and maintaining exemplary service levels within the operation. (KPI, Customer Service and reporting business results.
Manages operation expenditures to the current budget.
Ensures current business model is managed and optimized to compete in the marketplace.
Timely completes all reporting requirements and ensures they are received by the corporate office.
Create day-to-day budgets on labor and hours. Communicate these labor goals effectively with the Operations Manager & Logistics Supervisor.
Effectively Manage P&L to accommodate the location’s budget regarding, labor, hours, & warehouse utilization of space.
Manage changes with temp labor and find cost effective labor to support budget goals and operational needs.
Establish goals and hold the team accountable for team metrics, KPI’s, and performance.
Correspond with internal team to support carrier settlements, business results, and growth of the business.
Foster a supportive environment that is cohesive with JW Logistics 7 C’s of Culture
Hold monthly or quarterly meetings with team to communicate goals and expectations
Foster employee engagement by supporting employees through onboarding, offboarding, performance improvement, and employee recognition