Business Banking Team Manager

Glacier Bancorp, Inc.•Coeur d'Alene, ID

About The Position

Love Where You Work! At Mountain West Bank, our employees love where they work! Our employees describe our culture as one that promotes having fun at work and being one big happy family. We take every opportunity we can to recognize and appreciate our employees, not only on designated days, but all throughout the year. We love investing in our employees whether it be in the form of our generous 401(k) contributions or our robust training programs. We also love volunteering in our communities and love delivering the unexpected not only to each other but to our customers and the community. Love Where You Live! We love where we live, and we try to make our communities a little better, both individually and as a team. We strongly encourage all our employees to give back to the community in which they live and we even pay them to do so. Do you have a desire to make your city a better place to live? We just might be able to help you do it. A Strong Foundation Mountain West Bank operates exclusively in the state of Idaho serving Bonners Ferry, Ponderay, Sandpoint, Coeur d’Alene, Post Falls, Hayden, Boise, Meridian, Eagle, Nampa, Hailey and Ketchum. We are one of 17 division banks under the Glacier Bancorp umbrella. Glacier Bancorp, Inc. is a community banking organization with assets greater than $29 billion, operating in banking offices across eight western states: Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona, Nevada, and Texas. Since 2015 we have been recognized as one of America’s Best Banks, America’s Best-In-State-Companies (top holding company), one of America’s Best Employers By State, one of America’s Most Trusted Companies and one of the World’s Best Banks, according to Forbes Best Banks lists. Ready to LOVE WHERE YOU WORK? Mountain West Bank is seeking a Business Banking Team Manager for our seasoned Commercial Team in beautiful Coeur d’Alene Idaho. This management position directs the activities of the Business Banking Team in a particular market. The Business Banking Team Manager is responsible and accountable for the quality and growth of the customer relationship portfolio through the sale and deployment of appropriate loan, deposit, and treasury management products to both existing and prospective bank customers. This position supports Mountain West Bank’s mission to deliver exceptional customer experiences. This role offers competitive benefits and growth opportunities, as well as the opportunity to make a difference with every customer interaction. This position is designed for individuals who embody a customer-first mindset with genuine enthusiasm. We are seeking applicants who demonstrate clear communication, provide top-notch customer service skills and have impeccable manners. This position reports to the Regional Marketing President. This is a full-time 40 hour per week hourly position. Rate of pay depends on experience.

Requirements

High school diploma or equivalent.
Ten or more years of increasingly responsible experience in commercial lending functions.
Experience with loan underwriting, processing, origination, and lending regulations.
Previous business development and management experience required.
Strong personnel management and team building skills
Solid credit underwriting skills
Proven marketing and recruiting skills
A commitment to community involvement
Expertise in compliance and bank regulations

Nice To Haves

Bachelor’s degree in business, accounting, finance or related field or equivalent combination of education and experience
Knowledge of Mountain West Bank’s products and services.

Responsibilities

Is responsible for the growth and profitability of the team’s portfolio of customers through the sale and delivery of appropriate lending, deposit, and treasury management products.
Is accountable for developing and executing the business plan for the team; develops team and individual goals.
Ensures that customers in the team portfolio receive excellent service and timely responses from team members.
Participates directly in the business development and calling activities of the team.
Leads a team of Relationship Managers, Portfolio Managers, Credit Analysts, and Loan Assistants; hires qualified employees to fill these roles.
Provide management direction to department personnel to ensure that all activities are performed in an efficient, effective, and customer service orientated manner.
Evaluate the performance of direct reports and recommend appropriate salary adjustments, training, education, and advancement opportunities.
Accurately translate market trends and opportunities into meaningful action.
Leverages lending policies and practices to achieve optimum market penetration through appropriate competitive rates, terms, loan structure, and use of complimentary products and services.
Is familiar with and follows bank policies, procedures, and periodic reporting requirements and ensures that department personnel are familiar with and adhere to the same.
Ensures team members receive and complete assigned training within directed time frames.
Ensures team members become proficient with bank policies and procedures as well as the use of the nCino Loan Origination System and related technology tools.
Underwrite and approve credit requests within designated lending authority.
Review and ensure the accuracy and completeness of credit requests requiring Senior Credit Officer or loan committee approval.
Exercises good judgment and risk management practices consistent with the Bank’s credit risk appetite.
Consistent with the Bank’s community development objectives, volunteers and participates in a leadership role with one or more community-based organizations within the market footprint.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Participation in bank sponsored activities and community events.
Regular and predictable attendance is an essential function of this job.