About The Position

Join a high-impact team shaping the future of Business Banking Risk. You will lead strategic initiatives that strengthen our risk and control environment while streamlining how we operate. Partner across Credit Risk Centers, National Credit, Monitoring, and Special Credits to deliver measurable outcomes and sustainable change. This is a visible role with executive exposure, ownership, and room to innovate. If you thrive at the intersection of strategy, controls, and execution, we want to meet you. As a Vice President, Business Banking Governance and Transformation – Strategy and Execution in Business Banking Risk, you will lead high-priority projects that advance our risk strategy, strengthen our control framework, and enable scalable, efficient processes across the portfolio. The candidate will drive change management initiatives, partnering with stakeholders to implement process improvements and transformation activities. The individual will manage a backlog of Credit Risk technical requests aligned with the Credit Risk book of work, refines requirements with SME and Product, and delivers through execution and production testing. You will translate strategy into action, orchestrate change across complex stakeholder ecosystems, and ensure disciplined delivery in alignment with regulatory expectations and business priorities. The role offers significant accountability, cross-functional collaboration, and the opportunity to influence firmwide outcomes through thoughtful design, strong governance, and precise execution.

Requirements

  • Minimum 7 years of experience delivering large, cross-functional projects or programs in financial services within project management, risk management, or transformation roles.
  • Demonstrated ability to operate autonomously, set direction, and drive results on complex initiatives with limited oversight.
  • Strong risk and controls acumen with hands-on experience working with 2LOD and implementing robust control frameworks.
  • Proven change management experience, including stakeholder engagement, communications, and adoption measurement.
  • Exceptional executive communication skills with experience preparing and presenting to senior leadership.
  • Track record of creative problem-solving and implementing innovative, data-driven solutions.
  • Strong collaboration and influence skills across complex stakeholder groups and lines of business.
  • Proficiency with program governance, RAID management (risks, assumptions, issues, dependencies), and status reporting.
  • Ability to adapt to shifting market conditions and organizational priorities while maintaining delivery discipline.
  • Analytical mindset with experience defining and tracking benefits, KPIs, and control health metrics.
  • Bachelor’s degree required.

Nice To Haves

  • Advanced degree (e.g., MBA, MS in Finance, Risk, or Operations).
  • Experience in Business Banking, Credit Risk, Monitoring, or Special Credits functions.
  • Certification in product or project methodologies (e.g., PMP, PRINCE2, Agile, Prosci).
  • Experience with process improvement frameworks (e.g., Lean, Six Sigma) and control testing/design.
  • Familiarity with regulatory expectations relevant to credit risk and operational risk in financial services.
  • Proficiency with portfolio backlog management and reporting tools (e.g., JIRA, Confluence, PPM platforms) and data visualization.
  • People leadership experience, including mentoring and developing project teams.

Responsibilities

  • Lead and deliver complex, high-impact projects across the Business Banking Risk book of work from initiation through benefits realization, ensuring scope, timeline, and outcomes are met.
  • Develop and execute transformation roadmaps that streamline processes, reduce risk, and enhance control effectiveness across Credit Risk Centers, National Credit, Monitoring, and Special Credits.
  • Drive structured change management plans (communications, training, adoption metrics) to embed new processes and behaviors at scale.
  • Establish clear requirements for technical projects, engage with partners in routines, and reporting to track progress, manage dependencies, and escalate risks/issues with timely remediation.
  • Partner across 1LOD and 2LOD to assess, strengthen, and evidence risk and control frameworks, including business logic and effectiveness for scalability.
  • Facilitate executive-ready updates, storytelling, and decision materials that translate analytics and project status into crisp business outcomes.
  • Identify and implement process improvement opportunities using data-driven problem solving and continuous improvement methodologies.
  • Conduct stakeholder mapping and influence across diverse teams to align priorities, secure buy-in, and resolve conflicts.
  • Monitor market, regulatory, and business environment changes to proactively adjust program priorities and mitigate emerging risks.
  • Manage project teams and contribute to best practices in governance, delivery discipline, and risk management.

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
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