Business Banking Relationship Management Manager (LO)
About The Position
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about our career areas and lines of business at wellsfargojobs.com. Wells Fargo is seeking a Business Banking Relationship Management Manager (LO) in Consumer Business Lending providing leadership for a team of Senior Business Banking Relationship Managers. In this role, you will: Manage and develop a team of relationship managers with a focus on client relationship management, client experience, acquisition of new clients, deepening existing relationships, and risk management for Business clients Promote the growth of the business by implementing strategies to increase revenue by onboarding new clients, deepening relationships with existing clients, and retaining existing credit or deposit balances within an assigned territory Identify and recommend opportunities for process improvement and risk control development Make decisions and resolve low to moderately complex issues regarding resources, objectives, and operations of team to meet business objectives Collaborate and consult with peers, colleagues, and multiple level managers; interact directly with clients, represent the company externally, and lead a team of individuals to resolve client issues while achieving Wells Fargo’s business objectives, by helping clients navigate processes and escalating inquiries when needed Coach and manage team with low to moderate complexity and risk to offer the full suite and digital solutions to meet clients’ needs, by developing best practices to engage product organizations and understand clients’ businesses, strategic objectives, operational priorities, and financial positions Partner with Strategy, Sales, and Product partners to provide vision and leadership, leveraging market data and expertise on client and market needs to enable the innovation, design, and delivery of solutions more effectively Establish relationships with Wells Fargo partners across assigned territory to develop partnership agreements to better meet our client’s needs Manage allocation of people and financial resources for functional area Mentor and guide talent development of direct reports and assist in hiring talent This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Requirements
- 5+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
Nice To Haves
- 2+ years of supervisory or management experience
- 2+ years of commercial credit experience
- Proven ability to recruit, hire and train new employees
- Proven ability to manage a team in a virtual environment
- Proven collaboration skills across various levels of the organization
- Proven leadership, collaboration, team building, and partnership skills
- Strong analytical and critical thinking skills combined with strategic business focus
- Demonstrated effective verbal, written and interpersonal communications skills with the ability to present information in order to create understanding and influence decisions.
- Proven leadership ability to drive successful execution of business imperatives; ability to plan, prioritize and set goals.
Responsibilities
- Manage and develop a team of relationship managers with a focus on client relationship management, client experience, acquisition of new clients, deepening existing relationships, and risk management for Business clients
- Promote the growth of the business by implementing strategies to increase revenue by onboarding new clients, deepening relationships with existing clients, and retaining existing credit or deposit balances within an assigned territory
- Identify and recommend opportunities for process improvement and risk control development
- Make decisions and resolve low to moderately complex issues regarding resources, objectives, and operations of team to meet business objectives
- Collaborate and consult with peers, colleagues, and multiple level managers; interact directly with clients, represent the company externally, and lead a team of individuals to resolve client issues while achieving Wells Fargo’s business objectives, by helping clients navigate processes and escalating inquiries when needed
- Coach and manage team with low to moderate complexity and risk to offer the full suite and digital solutions to meet clients’ needs, by developing best practices to engage product organizations and understand clients’ businesses, strategic objectives, operational priorities, and financial positions
- Partner with Strategy, Sales, and Product partners to provide vision and leadership, leveraging market data and expertise on client and market needs to enable the innovation, design, and delivery of solutions more effectively
- Establish relationships with Wells Fargo partners across assigned territory to develop partnership agreements to better meet our client’s needs
- Manage allocation of people and financial resources for functional area
- Mentor and guide talent development of direct reports and assist in hiring talent
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
