Business Banking Market Manager-RM II

Citizens Bank • Columbus, OH

120d

About The Position

Citizens is actively expanding and investing in the Columbus market as part of a strategic growth initiative within our Business Banking segment. We're excited to build strong partnerships and deepen our presence in the region. To support this momentum, we're seeking top-tier talent who are passionate about driving success and making an impact in their local communities. The Business Banking Market Manager RM II will manage a team of Relationship Managers responsible for Business Banking customers in the 5MM - 25 MM market. The Market Manager will be responsible for attaining financial and sales goals through active coaching and managing to the Business Banking defined DRIVE sales process and sales management process (including cold calling) as well as required paperwork. Develop skills and competencies of their team, maintaining optimum staffing occupancy. Ensure focus on identifying and closing cross sell product opportunities, and acquiring new customer relationships within the assigned branches. Provide coaching and managing to the team around DRIVE sales activities and expectations. Lead, develop and motivate the sales team in their professional growth and maximizing their overall contribution to the business, as well as recruiting sales representatives to build bench strength level of focus on results - finding more effective ways to be efficient.

Requirements

• Undergraduate degree preferred or equivalent work experience.
• 8+ years Business sales development experience.
• 5+ years experience leading a team to achieve sales results.
• 5+ years of credit experience.
• Strong presentation skills, both verbal & written.
• Ability to work in a matrix organization and develop partnerships across business lines.
• Strong PC skills, both in Word and Excel, or similar software.
• Strong knowledge of banking deposit/credit products and services.
• Strong knowledge of bank operations/systems and compliance/regulatory issues.

Responsibilities

• Manage a team of Relationship Managers responsible for Business Banking customers in the 5MM - 25 MM market.
• Attain financial and sales goals through active coaching and managing to the Business Banking defined DRIVE sales process.
• Develop skills and competencies of the team, maintaining optimum staffing occupancy.
• Identify and close cross sell product opportunities and acquire new customer relationships within assigned branches.
• Provide coaching and managing to the team around DRIVE sales activities and expectations.
• Lead, develop and motivate the sales team in their professional growth.
• Recruit sales representatives to build bench strength.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree