The position involves representing the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit, and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. The role requires managing relationships with business banking clients through service and support, overseeing maintenance of client accounts, and ensuring that clients' needs are met. Additionally, the position involves establishing a strong referral network and relationships with commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's). The candidate will develop strong professional relationships with other Bank department associates, as well as supplemental business lines and vendors to cross-sell and generate appropriate business product and service recommendations to help clients meet their goals and expand client relationships. Active collaboration with other lines of business is essential to ensure that clients' specific needs are met. The role also includes providing quality customer service to existing customers and accounts through problem resolution and maintaining consistent communications with clients through onsite visits and outbound calls. The candidate will need to develop and maintain intimate knowledge of the policies and Bank guidelines for their business line, refer lending opportunities, treasury management, insurance, residential mortgage, and deposit relationships to bank partners, and participate in civic and community activities to promote the Bank's diverse products and services. The position also involves interviewing loan applicants, analyzing financial and related data to establish credit worthiness, establishing and negotiating credit terms, monitoring customers' credit, and taking necessary collection actions on past dues. The candidate will educate borrowers on the business line process, structure, and set expectations, analyze, determine eligibility, originate, and structure loan requests, submit complete documentation packages to the credit, assist in the credit analysis and underwriting process as needed, and recommend approval of customer applications for commercial loans.
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Education Level
High school or GED
Number of Employees
1,001-5,000 employees