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About The Position

The position involves representing the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit, and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. The role requires managing relationships with business banking clients through service and support, overseeing maintenance of client accounts, and ensuring that clients' needs are met. Establishing a strong referral network and relationships with commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's) is essential. The position also involves developing strong professional relationships with other Bank department associates, as well as supplemental business lines and vendors to cross-sell and generate appropriate business product and service recommendations to help clients meet their goals and expand client relationships. Active collaboration with other lines of business to ensure clients' specific needs are met is a key responsibility. Providing quality customer service to existing customers and accounts through problem resolution and maintaining consistent communications with clients through onsite visits and outbound calls is also required. The role includes developing and maintaining intimate knowledge of the policies and Bank guidelines for their business line, referring lending opportunities, treasury management, insurance, residential mortgage, and deposit relationships to bank partners, and participating in civic and community activities to promote the Bank's diverse products and services. Additionally, the position involves interviewing loan applicants, analyzing financial and related data to establish credit worthiness, establishing and negotiating credit terms, monitoring customers' credit, educating borrowers on business line processes, analyzing and determining eligibility for loan requests, submitting complete documentation packages to credit, assisting in the credit analysis and underwriting process, and recommending approval of customer applications for commercial loans.

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