Business Assistant
About The Position
Wisconsin River Family Dental is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit. As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.
Requirements
- High school diploma or equivalent
- Positive, professional communication skills
- Excellent customer service and attention to detail
- A team‑oriented mindset
Nice To Haves
- Dental or medical office experience preferred (not required)
- Strong multitasking and leadership abilities
Responsibilities
- Greeting and assisting patients in person and over the phone
- Scheduling, confirming, and managing appointments
- Verifying insurance benefits and coverage
- Posting accurate patient and insurance payments
- Reviewing treatment plans and explaining next steps clearly
- Maintaining accurate, confidential patient records
Benefits
- Competitive compensation
- Health Insurance - significant employer contributions towards monthly premiums
- Dental Insurance (employer-paid)
- Vision Insurance
- Basic life & long-term disability insurance (employer-paid)
- 401(k) employer contribution
- Up to 3 weeks of PTO in your first year
- Paid holidays
- Continuing education opportunities
- Employee referral bonus program
- A supportive, team-oriented environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
