Business Architecture Associate Director

DTCC • Jersey City, NJ

1d • Hybrid

About The Position

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Global Operations, Client Services & Administration group delivers world-class safety and soundness for the global financial services industry. The team provides DTCC’s portfolio of core securities and superior transaction processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.
The Associate Director role will help scale enterprise process modeling and process digitization capabilities to strengthen delivery of Business Architecture solutions. In this role, you will lead end-to-end process reimagination, partnering closely with stakeholders to redesign and digitize business processes using a collaborative, design-thinking approach. In addition, you will apply BPMN-compliant process and decision modeling methods and tools and embed process modeling into the DTCC risk management and resilience framework. Your work will elevate the client experience by incorporating customer journeys across the product portfolio and enabling innovative, technology-supported process improvements.

With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.
Learn more about Clearance and Settlement by clicking here.

Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.
These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

Requirements

• Minimum 8 years of related experience
• Bachelor's degree (preferred) or equivalent experience
• Proficient with Excel & PowerPoint
• Experience building services-based decomposition

Nice To Haves

• MBA preferred
• Experience in banking, capital markets, or financial operations preferred
• Business Process Management certification a plus

Responsibilities

• Lead process re-engineering by analyzing, documenting, and designing the future state of business processes including key performance indicators (KPIs), service level agreements (SLAs), business reports, process metrics, and process diagrams
• Incorporate various technology solutions (e.g. RPA, BPM, AI, BI) and determine how to leverage them in process re-design to increase enterprise performance – while working with respective SMEs
• Develop a deep understanding of each business division’s strategy, business model, operating model, processes, teams, and culture
• Create effective working relationships with business teams, and key subject matter experts
• Foster a culture of Entrepreneurship
• Apply deep understanding of the current business, industry context, regulatory context, future vision to develop an enterprise-wide business architecture capabilities and roadmap
• Lead workstreams and projects to design business architecture artifacts and deliverables to deliver expected business case and value proposition (risk, resilience, complexity, reuse, total cost of ownership etc.)
• Collaborate with IT and partners in business and functional areas to design and build sustainable solutions
• Understand current and future enterprise needs in the context of market dynamics, and apply insights to recommend short and/or long-term value creation for the enterprise
• Understand and educate enterprise and/or business divisions so that to bring the best capabilities to senior and working level stakeholders
• Display an effectiveness in applying frameworks and structure to “ill structured” problems and issues and making the bold decisions needed to address the enterprise and/or business divisions priorities to ultimately bring out the best of the organization
• Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level