Business Architect Senior - Provider Systems

CareBridge • Norfolk, VA

99d

About The Position

The Business Architect Sr. - Provider Systems will be part of Elevance Health's National Operations Command Center (NOCC) which is responsible for E2E monitoring of operational, experience and financial performance across enterprise functions, and proactively identify and permanently solve issues with deep root-cause data analysis. This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Requirements

• Requires an BA/BS degree in Information Technology, Computer Science or related field of study.
• Minimum of 7 years experience in business analysis and strategic planning, IT operations, IT planning, IT leadership, or strategic and technical architecture.

Nice To Haves

• Prefer the following system knowledge: SPS, PLM2, EDINET; SQL; JIRA; FACETS (CENTRAL/GBD); WGS MAINFRAME & CIW; WEBSTRAT.
• Strongly prefer the following provider setup & maintenance process and data knowledge: Provider selection logic; Provider setup configuration and roster loading/automation, claims system knowledge; external claim(EX) reviews/fixes; provider data updating (DART / PLM2 mgmt.
• Experience in health care industry strongly preferred.
• Enterprise Architecture related Certification strongly preferred.

Responsibilities

• Support Cost of Care and other provider-based root-cause investigations leveraging intimate provider system and business process knowledge to audit system configuration and E2E inventory lifecycle for potential errors.
• Conduct sophisticated data & analytics reports and synthesize findings on root-cause contributors and organizational and/or stakeholder experience impact.
• Based on system root-cause findings, recommend process and system enhancements to permanently solve identified issues, converting business requirements into technical requirements and managing the handoff to technology implementation teams.
• Provide linkages to other Enterprise Architecture groups and models, coordinate and align activities to achieve the future state capabilities with Business Relationship Management (BRM) skills, and confirm solutions work as intended.
• Contributes to providing linkage to other Enterprise Architecture groups and models, and coordinate and align activities to achieve the future state capabilities with Business Relationship Management (BRM).
• Leads Reference architectures, Strategic Business Architecture (SBA) and Operational Business Architecture (OBA) that articulate a future state direction to optimize the value chain.
• Leads Business Architecture portion of business blueprints, including establishing guiding principles, defining capabilities, performing functional analysis/definition, analyzing and documenting the value chain, and assessing organizational impacts.
• Creates initiatives to perform enterprise wide functional analysis to identify areas for efficiencies or rationalization opportunities, and conduct ongoing analysis of business capabilities and how improvements to architecture components can best support capabilities.
• Reviews a common process for how projects are assessed against business architecture artifacts and blueprints; incorporate into overall architecture governance process.
• Translates strategic decisions into operational and process-focused plans for a market segment.
• Analyzes and applies emerging organizational paradigms aligned to strategic needs.
• Communicates and builds consensus equally effectively with many constituents, including business executives, technologists, end users, and operations.

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical, dental, vision benefits
• Short and long term disability benefits
• 401(k) + match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources

What This Job Offers

• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees