Business Architect Associate

Geisinger

3d • Remote

About The Position

This position sits within the Geisinger Steele Institute for Health Innovation's Intelligent Automation Hub (IAH). The Steele Institute for Health Innovation applies a human centered design approach and deploying resources from cross-functional teams to achieve an innovative solution alongside the service lines’ strategic goals. The IAH is a business division comprised of a cross-functional team to deliver automated solutions (including robotic process automation) for processes and tasks where efficiency can be approved. The Business Architect Associate supports the work of aligning business needs with technology and automation solutions across the healthcare system. This role helps analyze business processes, document current workflows, and participates in the design of secure and scalable automation solutions. Working under the guidance of more experienced architects, this position contributes to projects that improve efficiency, reduce manual work, and enhance overall operations. The role aligns strategic goals and objectives with decisions regarding products and services, partners and suppliers, organizational structure, capabilities, and key business and IT initiatives. With a primary focus on business motivations, business operations, and business analysis frameworks, the role links these elements into an integrated enterprise view using a repeatable approach, cohesive framework, and industry-standard techniques. This position partners closely with senior team members, business and technical stakeholders, to identify improvement opportunities and determine the most appropriate solutions. When a technical solution is indicated, the Business Architect Associate analyzes operational processes and designs efficient, scalable, and secure automations. The portfolio emphasis is on building and maturing automation capabilities that deliver measurable business value across the healthcare system. The ideal candidate is curious, detail-oriented, and eager to learn about automation technologies, business operations, and process improvement in a healthcare environment.

Requirements

• High School Diploma or Equivalent (GED)
• Minimum of 8 years-Relevant experience
• Analytical Thinking
• Communication
• Organizing
• Teamwork
• Working Independently

Nice To Haves

• Basic understanding of workflow or process mapping tools (e.g., Visio, Lucidchart).
• Interest in automation technology (e.g., Power Automate, UiPath) and willingness to learn.
• Strong communication, documentation, and problem‑solving skills.
• Ability to work collaboratively and follow established standards and procedures.

Responsibilities

• Assist in defining and evolving business architecture strategy based on situational awareness of enterprise scenarios, motivations, and constraints.
• Capture tactical and strategic enterprise goals, mapping them to metrics for ongoing governance and traceability.
• Describe the healthcare system’s primary business functions—distinguishing customer-facing, supplier-related, business execution, and business management functions.
• Define strategic, core, and support processes that transcend functional and organizational boundaries; identify external entities (e.g., patients, payers, suppliers, partner systems) and articulate people, resources, and controls involved.
• Model relationships among roles, capabilities, and business units, including decomposition of units and internal/external management constructs.
• Analyze current-state vs. target-state business and technology architectures; contribute to roadmap development and phased implementation plans.
• Support and participate in developing policies, standards, guidelines, and procedures aligned to architecture principles.
• Assess current architectures to identify weaknesses and develop opportunities for improvement.
• Collaborate with client business and IT teams through shadowing, workshops, and process mapping to understand workflows and identify automation use cases.
• Evaluate opportunities from financial, operational, risk, compliance, and technical perspectives.
• Build and maintain a prioritized pipeline of automation opportunities aligned to program goals and enterprise strategy.
• Design and develop automation architectures and reusable components that incorporate best practices and design guidelines.
• Address upstream and downstream workflows, including data inputs/outputs (e.g., exports), exception management, and integrations with clinical, revenue cycle, and administrative systems.
• Emphasize modular, scalable, secure, and reusable automation patterns.
• Produce documentation across the lifecycle: assessments, solution/design documents, technical specifications, test plans, and performance dashboards.
• Provide input to project management and governance to ensure timely, compliant delivery of automation solutions.
• Participates in testing in partnership with development and operations teams; validate functional, performance, and security requirements.
• Assess existing automations and recommend enhancements to improve reliability, maintainability, and value realization.
• Monitor automation effectiveness and business impact, tracking benefits, stability, exception rates, and user satisfaction.
• Provide strategic consultation to business clients and IT teams on business architecture and automation strategy.
• Advise on solution options, risks, costs vs. benefits, system impacts, and technology priorities.
• Consult on institute-facing projects; maintain awareness of scope, progress, risks, and interdependencies.
• Collaborate with project leadership on reporting status, issues, risks, benefits, and mitigation plans.
• Partner with leadership and stakeholders to ensure alignment to architectural principles, program objectives, and regulatory requirements.

Benefits

• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
• Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.
• We know that a diverse workforce with unique experiences and backgrounds makes our team stronger.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED