Business Applications Training Intern

LCS Senior Living•Des Moines, IA

54d

About The Position

This internship is a full-time, 12-week program (40 hours per week) running from May through August. Interns will gain hands-on professional experience by contributing to meaningful projects that have a direct impact on the business. The program will conclude with a presentation to the senior leadership team, highlighting both the project outcomes and the overall internship experience. Throughout the summer, interns will also gain broad exposure to the organization and its operations. Experience is Everything. At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you'll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You'll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors. What You'll Do: Content Development Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content. Training Delivery Develop rollout plan with IT and business users. Support the facilitation of training sessions (both in-person and virtual), including setting up equipment, managing online platforms, and troubleshooting technical issues. Learning Management System (LMS) Administration Help in managing the LMS by uploading course materials, tracking participation, and generating reports on training outcomes. Needs Assessment Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts. Develop business case for assignment. Clearly stating the business value, resources needed and key milestones for project. Quality Assurance Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards. Project Support Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients. Research Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement. Measurement and Feedback Work closely with manager on weekly updates against key milestones. Reconcile the success of the project against original business case.

Requirements

Currently enrolled in a bachelors or masters program in Education, Instructional Design, Technical Writing.
Ability to work full-time (40 hours/week) throughout the 12-week program
Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
Ability to work effectively both independently and as part of a team.
Proactive and resourceful, with strong problem-solving skills.
Eagerness to learn and grow within the field of technical training and development.

Nice To Haves

Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.

Responsibilities

Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content.
Develop rollout plan with IT and business users.
Support the facilitation of training sessions (both in-person and virtual), including setting up equipment, managing online platforms, and troubleshooting technical issues.
Help in managing the LMS by uploading course materials, tracking participation, and generating reports on training outcomes.
Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts.
Develop business case for assignment. Clearly stating the business value, resources needed and key milestones for project.
Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards.
Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients.
Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement.
Work closely with manager on weekly updates against key milestones.
Reconcile the success of the project against original business case.