Business Applications Systems Analyst II

RealCold • Clackamas, OR

4d

About The Position

Why RealCold? Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive of traditional storage offerings, as well as comprehensive direct-to-consumer programs, which can reach the majority of U.S. consumers within 1- or 2-day ground service. Role Overview: The Business Applications Systems Analyst II serves as a bridge between business operations and technology teams, focusing on optimizing systems that support core business processes. The Business Operational Systems Analyst II is responsible for analyzing, designing, and improving operational systems to ensure efficiency, accuracy, and alignment with business goals. This role combines business process expertise with technical knowledge to support system implementations, upgrades, and ongoing maintenance. The Analyst will have a role in supporting and working on medium to large-scale projects, troubleshoot complex issues, and collaborate with cross-functional teams to deliver solutions that enhance operational performance.

Requirements

• Bachelor’s degree in computer science or related field or equivalent experience required
• Minimum of four years of related work experience
• Excellent communication (verbal, written & listening), interpersonal and customer service skills.
• Ability to relate and explain cross functionally to internal and external customers.
• Strong analytical and problem-solving skills.
• Superior understanding of computer and networking hardware and software systems.
• Excellent time management skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn a broad array of supply chain systems.
• Able to work in short timeframe and under pressure
• Team spirit and autonomy
• Be passionate and engaged
• Adaptability and interest in being part of a growing organization

Responsibilities

• Requirements Gathering: Collaborate with business units and external customers to gather and document requirements for supply chain systems
• Implementation Support : Assist in deploying new systems or upgrades, ensuring minimal disruption to operations.
• Cross-Functional Collaboration: Act as a liaison between IT, operations, and business units to ensure smooth communication and delivery. Works with third party vendors at the direction of the Sr Director of Warehouse Applications
• Testing & Validation: Conduct system testing, validate configurations, and ensure compliance with business requirements.
• Training & Documentation: Provide user training and create documentation for processes and system usage.
• Performs other related duties as assigned

Benefits

• Comprehensive benefits package to include medical, dental, vision, HSA, FSA, Short- and Long-Term Disability, and Life Insurance
• Corporate Bonus
• 401(k) Match
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level