Business Applications Analyst
About The Position
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you. CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other. CLA is growing and seeking to hire an experienced Business Applications Analyst/Services Consultant to join our talented Business Technology Solutions team. The position offers growth, flexibility and a collaborative work environment. This role provides technical support and training on firm-sponsored software applications to internal users and client users. How you’ll create opportunities in this Business Applications Analyst/Services Consultant role: Provides technical support to users of applications currently supported by the B-Tech group and is certified on two or more of those solutions. Provides assistance and solutions for seamless integrations between software systems. Provide basic technical support and help troubleshoot integration or sync errors. Assist with software implementations for migration and imports as needed.
Requirements
- Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.
- 2 years experience in customer service support or software implementation is preferred
- 2 years experience in an area of application support, Helpdesk, Desktop Management, Mobile device/application support or similar IT experience preferred
Nice To Haves
- Experience with Spend Management solutions such as BILL (Bill.com) and/or an accounting related software preferred.
Responsibilities
- Provides technical support to users of applications currently supported by the B-Tech group and is certified on two or more of those solutions.
- Provides assistance and solutions for seamless integrations between software systems.
- Provide basic technical support and help troubleshoot integration or sync errors.
- Assist with software implementations for migration and imports as needed.
Benefits
- Flexible PTO (designed to offer flexible time away for you!)
- Up to 12 weeks paid parental leave
- Paid Volunteer Time Off
- Mental health coverage
- Quarterly Wellness stipend
- Fertility benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
