Business and Software Transformation Project Manager

BerryDunn

3d•$90,000 - $120,000•Remote

About The Position

Our Consulting Team is looking for an experienced Business and Software Transformation Project Manager to join our Local Government Practice Group as a Senior Consultant - supporting the firm and our municipal clients as they plan for, and ultimately replace, enterprise software solutions including; ERP, HCM/HRIS, Financial Management, Utility Billing/Customer Information Systems, and related best-of-breed software systems. In addition to projects supporting the assessment and selection of new enterprise software solutions, this role will spend a portion of the time serving as a client-side project manager for the implementation of the solutions our clients select – interacting with the selected software vendor and the client teams on a regular basis. This position will primarily support client engagements in the western half of the United States, during typical Central, Mountain, and/or Pacific time zone business hours. This position will work remotely, joining a team that predominantly includes remote colleagues. You will serve as a key liaison with client and vendor teams as they plan for the acquisition and implementation of enterprise software solutions - helping to guide and direct the work of the client team while serving as the primary conduit with the software/services vendor teams. You will bring your experience with ERP systems and software implementation projects to help navigate the complexities of a multi-year software deployment. You will report to senior management within our Local Government Practice Group's Enterprise Digital Transformation practice. You will bring a mix of demonstrated project management capabilities, exceptional organizational and self-management qualities, strong leadership capabilities, effective written and verbal communication skills. Your experience will ideally be demonstrated in one or more of the following areas - local government business processes; enterprise resource planning (ERP) systems; or implementation project management or business process analysis - and will make you a trusted advisor to our local government clients. Experience with organizational change management is a plus. Travel Expectations: BerryDunn consultants have the willingness and ability to travel to client sites and this can range from 25-40%.

Requirements

Bachelor’s degree
At least 4-6 years project management experience
High quality communication skills, including both in written form and verbal
Ability to balance multiple priorities to autonomously achieve quality results in a timely manner
Ability to work across time zones
Ability to use problem-solving and root-cause analysis skills to resolve project issues
Experience facilitating meetings and public speaking with large groups
Ability to build and sustain positive working relationships with diverse teams
Ability to working in a fast-paced environment, adapting to changing dynamics and priorities in order to meet established deadlines
Ability to remain highly responsive to internal and external communications
Knowledge of quality assurance/control procedures and demonstrated proactive problem management skills
Positive, “can do” demeanor that encourages and motivates others
Ideally an in-depth understanding of enterprise software functionality, methodology, technology, and integrations

Nice To Haves

Ideally consulting experience in a national or regional consulting firm on assignments with public sector clients, relevant independent consulting experience, or prior employment with a software vendor in requirements gathering and software testing
Experience with organizational change management is a plus.

Responsibilities

Lead delivery of services to clients on time, within scope, and within budget, including leading the project team and crafting written work
Lead meetings and interviews with client stakeholders and assist in documenting client needs and challenges
Partner with client staff to develop and administer procurement activities, including: project scoping, Request for Proposal (RFP) development, software demonstrations, reference checks, site visits, and contract scoping
Supervise the full implementation life cycle of Commercial-Off-The-Shelf (COTS) software on behalf of clients including the following aspects:
Develop project governance model and initial project planning documents, review planning and initiation plans from the software vendor
Supervise vendor performance, coordinate task assignments to align with the vendor’s project plan, work as client’s primary liaison to vendor contact
Maintain the project and resource plans, conduct ongoing status meetings/reporting, track project performance against indicators including scope, schedule, and cost baselines, coordinate task completion by client staff, manage our client project team including IT, Finance, and HR staff
Participate in assessment, configuration, testing, and training sessions as facilitated by vendor staff and help to facilitate the client-side decision-making process and tracking of open items and decisions
Identify and report on project risks to client and vendor staff, coordinate the resolution/mitigation of identified risks
Build User Acceptance Testing plan and scripts, provide oversight of client testing, conduct analysis of testing results for executive reporting
Lead the circulation of project deliverables for client review and collect feedback
Participate in our internal operations including new business development and staff development efforts