Business Analytics Manager--Retail Bank Operations

PNC • Philadelphia, PA

287d • Remote

About The Position

You can play a critical role in the success of PNC as a member of our Retail Bank Operations team. You'll help drive crucial behind-the-scenes functions for many lines of business. This includes essential items such as managing the cash needs of our branch and ATM networks, protecting the bank from potential fraud, and identifying ways to continually improve our processes. If you're ready for exciting new challenges in your career, bring your passion and expertise to PNC. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analytics Manager within PNC's Retail Bank Operations organization, you will be based in Cleveland, Columbus OH; Pittsburgh, PA; Laredo, McAllen, Houston, Harlingen, TX; Birmingham, AL; Tampa, FL or Phoenix, AZ. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations. Additional locations may be considered. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• Demonstrated history of developing algorithms that use advanced mathematical and statistical techniques, like machine learning, to predict business outcomes and recommend optimal actions to management.
• Familiar with how data science can be applied in Cash Management, Fraud, Disputes, and other aspects of Banking.
• Experience building machine learning algorithms, preferably in a financial institution.
• Regression, Forecasting, and Clustering, data mining and data processing of large, complex, structured, and unstructured data.
• Experience with Cloudera Hive & Impala.
• Knowledge of tools/languages for data mining, data wrangling, feature engineering, and model development including SQL, Spark, Python, R, PySpark, Pandas, Koalas, etc.

Nice To Haves

• Analytical Thinking
• Business Intelligence (BI)
• Concept Development
• Data-Driven Decision Making
• Data Integration
• Market Research
• Performance Metrics
• Qualitative Research
• Strategic Planning

Responsibilities

• Manages the development, implementation and support of business analytics initiatives and projects.
• Leads a team of Business Analytics Consultants and may manage managers.
• Identifying, sizing, planning and prioritizing opportunities for processes or performance management through analytics.
• Assessing the scope and resources required of various analytics projects to define necessary resources.
• Manage key performance metrics and communicate operational challenges.
• Monitoring and communicating key performance metrics and operational challenges.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• Between 15 to 25 vacation days each year, depending on career level and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree