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The Business Analyst (BA) is a key role on the Okta Professional Services team responsible for leading the effort associated with gathering, analyzing and documenting business and functional requirements for the deployment of Okta Identity and Access Management (IAM) for customers. This role acts as a liaison between key customer stakeholders and technical teams, ensuring that the implementation meets business needs, and adheres to best practices in identity and access management. The BA is also responsible for ensuring requirements traceability through the duration of the project.