Business Analyst

Grand Valley State University • Allendale Charter Township, MI

400d • $70,000 - $70,000

About The Position

The Business Analyst position at Grand Valley State University serves as a crucial link between the IT department and various university departments, focusing on the optimization and enhancement of Workday's Human Capital Management (HCM), Financial, and Student modules. The role involves gathering requirements, analyzing business processes, and ensuring that Workday aligns with the university's strategic needs, while also identifying opportunities for automation and efficiency improvements.

Requirements

• Bachelor's degree in Information Technology, Business, or a related field.
• Three or more (3+) years of experience working as a Business Analyst or similar role, preferably with Workday or other ERP/SIS systems.
• Ability to communicate technical concepts to non-technical audiences.
• Experience with system testing, data analysis, and reporting.
• Strong analytical and organizational skills.
• Excellent verbal and written communication.
• Ability to work collaboratively with a diverse range of stakeholders.

Nice To Haves

• In-depth knowledge of Workday HCM, Financials, or Student modules.
• Strong understanding of business processes in higher education, HR, finance, or student services.
• Proficiency in reporting and data analytics within Workday.
• Workday certification in one or more modules (HCM, Financials, or Student).
• Familiarity with Workday integrations and data migration.

Responsibilities

• Assist in the configuration, customization, and ongoing support of Workday applications related to HR, Finance, and Student modules.
• Collaborate with stakeholders to gather and document business requirements for system enhancements or new processes.
• Identify opportunities for process improvement and recommend system changes in collaboration with functional areas.
• Develop user guides, provide training, and create documentation for end-users to ensure smooth operation of Workday applications.
• Provide day-to-day support for Workday issues and troubleshoot system-related problems.
• Manage Workday updates, releases, and enhancements, ensuring minimal disruption to operations.
• Build and maintain custom reports, dashboards, and data analytics using Workday reporting tools.
• Assist stakeholders in interpreting data and generating meaningful insights to support decision-making.
• Support and troubleshoot integrations between Workday and other systems such as Learning Management Systems (LMS) or other third-party software.
• Perform system configurations, data uploads, and security role assignments within Workday.
• Coordinate and execute system testing, including the development of test plans, scripts, and scenarios.
• Work with IT Security and compliance teams to ensure data security and privacy regulations are adhered to within Workday.
• Perform other duties as required/assigned by leadership.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Generous employer retirement contributions
• Wellness resources
• Tuition waiver

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree