Business Analyst

Raleigh, NC

About the position

This is an enterprise-level position at Raleigh Radiology in Raleigh, NC, supporting all entities and free-standing outpatient imaging centers. This position is a local hybrid position located at our Business Support Services office. The primary function of the Business Analyst is to collaborate with the Associate Director of Finance, Senior Leadership Team, and business stakeholders to analyze key financial, operational, and market data to optimize business processes and provide strategic recommendations. This role requires expertise in financial analysis, data analytics, market research, process improvement, and business intelligence to drive growth, efficiency, and competitive positioning within the organization.

Responsibilities

• Conduct in-depth financial analysis, revenue cycle assessment, and reimbursement trends to identify cost-saving opportunities and revenue growth strategies.
• Develop financial models to support budgeting, forecasting, and decision-making.
• Analyze business performance data, including volume trends, referral patterns, payer mix, and operational efficiency.
• Provide insights on key financial KPIs to optimize revenue cycle performance and payer negotiations.
• Develop advanced reports, dashboards, and data visualizations using Power BI, Excel, and other analytics tools.
• Develop executive-level reports summarizing financial, operational, and market insights with actionable recommendations.
• Establish KPIs to track business performance, efficiency improvements, and competitive positioning.
• Regularly present findings to the Associate Director of Finance and senior leadership, ensuring alignment with growth and efficiency objectives.
• Conduct market research to evaluate industry trends, competitor activities, and demographic insights.
• Assess patient demand, referral patterns, and service line growth opportunities.
• Perform competitive benchmarking to inform pricing strategies, service expansion, and geographic market positioning.
• Identify business development opportunities through trend analysis and forecasting.
• Provide recommendations to leadership on emerging market opportunities, partnerships, and service line enhancements.
• Work closely with the Associate Director of Finance, Executive Team, and department leaders to define business needs and data-driven strategies.
• Facilitate meetings, workshops, and stakeholder interviews to gather, document, and analyze requirements for business and financial improvement initiatives.
• Act as a liaison between finance and operations to ensure data solutions align with organizational objectives.
• Evaluate and streamline financial workflows, revenue cycle processes, and operational procedures to increase efficiency.
• Develop and document financial and operational process models, workflows, and standard operating procedures.
• Identify opportunities for automation and digital transformation in finance and operations.
• Support contract management, including tracking renewal dates, negotiating terms, and optimizing vendor relationships.
• Lead and support business intelligence, financial planning, and process improvement projects.
• Track project progress, performance metrics, and deliverables using project management tools.
• Assist in developing strategic initiatives related to business expansion, cost reduction, and service line optimization.
• Conduct user acceptance testing (UAT) and quality assurance on financial, operational, and business intelligence tools.
• Ensure data accuracy, integrity, and compliance across various reporting and analytics platforms.
• Identify and resolve discrepancies in financial, operational, and market data.
• Assist leadership in ad-hoc projects, business development initiatives, and special assignments that support financial, operational, and market efficiency.
• Maintain a high level of collaboration with internal and external stakeholders to support continuous business improvement.

Requirements

• Bachelor’s degree in Finance, Business Administration, Healthcare Administration, Marketing, Information Systems, or a related field required.
• Master’s degree (MBA, MHA, or related field) preferred.
• Minimum 3–5 years of experience in business analysis, financial analysis, market analysis, data analytics, or a related field, preferably within a healthcare or radiology environment.
• Strong experience in financial modeling, budgeting, forecasting, and revenue cycle analysis.
• Expertise in data visualization tools (such as PowerBI, Tableau, Excel), PowerPoint, and data dashboards.
• Proven track record of supporting market analysis, competitive intelligence, and business expansion initiatives.
• Familiarity with healthcare finance, payer reimbursement preferred.

Nice-to-haves

• Strong analytical, problem-solving, and critical-thinking skills.
• Advanced proficiency in financial analysis, market research, reporting, and dashboard development.
• Excellent communication and presentation skills, with the ability to translate complex financial, operational, and market data into actionable insights.
• Experience working with cross-functional teams and managing stakeholder expectations.
• Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
• Ability to work independently and collaboratively in a fast-paced healthcare setting.
• Knowledge of contract management and healthcare finance is a plus.