Business Analyst

One80 • Cleveland, OH

31d • $65,000 - $85,000

About The Position

Join a dynamic, growth-oriented organization where your analytical expertise and problem-solving skills will directly shape business outcomes. As a Business Analyst, you will play a pivotal role in bridging business needs with technology solutions, helping to optimize processes, enhance productivity, and support strategic decision-making. This is an outstanding opportunity for a proactive, detail-driven professional who thrives in a collaborative environment and enjoys transforming complex challenges into clear, actionable solutions. The Business Analyst (BA) is responsible for identifying business needs, analyzing current processes, and translating requirements into solutions that improve organizational efficiency, productivity, and overall performance. Acting as a key liaison between stakeholders and technical teams, the BA ensures business objectives are accurately defined, well understood, and successfully delivered, making this role essential to driving continuous improvement and achieving strategic goals.

Requirements

• Bachelor’s degree in Business, Computer Science, Finance, or related field (or equivalent experience) preferred.
• 3–5 years of experience as a Business Analyst in technology, insurance, or financial services.
• Experience with requirements management and collaboration tools (e.g., Jira, Confluence, Azure DevOps, Smartsheet, Visio, Lucid chart, or similar platforms)
• Working knowledge of SQL or data validation tools preferred.
• Experience in insurance, health, or financial services strongly preferred.

Responsibilities

• Collaborate with business units to gather, document, and validate functional and technical requirements.
• Analyze existing processes to create “as-is” and “to-be” models, identifying inefficiencies and recommending improved workflows.
• Facilitate workshops, interviews, and working sessions to capture detailed business needs.
• Conduct data analysis to uncover insights, trends, and root causes that support informed decision-making.
• Develop user stories, functional specifications, BRDs, FRDs, acceptance criteria, process flows, use cases, wireframes, and traceability matrices.
• Support testing efforts by developing test cases, validating test data, coordinating UAT, and ensuring that delivered solutions meet requirements.
• Maintain requirements traceability and alignment with organizational readiness and change-management initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level