Business Analyst
HKA Enterprises Industrial Solutions•Charlotte, NC
11d•$29 - $39•Hybrid
About The Position
We are seeking a Business Analyst to support the Non-Residential Energy Efficiency portfolio , with a strong focus on data analysis, energy usage calculations, and savings validation . This role plays a key part in ensuring regulatory compliance, accurate performance metrics, improved customer experience, and strong financial outcomes. The ideal candidate is analytical, detail-oriented, and comfortable working cross-functionally with program leaders, engineers, vendors, and external stakeholders.
Requirements
- Proven experience reviewing and analyzing energy usage and savings data
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent written and verbal communication skills
- Ability to manage multiple projects across different jurisdictions
- Experience working with cross-functional teams and external stakeholders
Nice To Haves
- Familiarity with energy efficiency programs, utility programs, or regulatory environments preferred
Responsibilities
- Analyze data, calculations, and metrics related to energy usage and energy savings
- Support regulatory compliance and accurate reporting across energy efficiency programs
- Review program performance, forecasts, schedules, systems, and workflows to identify improvement opportunities
- Evaluate application flow, program status, escalations, and overall portfolio performance
- Recommend business and process improvements that align with program goals and customer needs
- Act as a primary point of contact for the team and support stakeholders across functions
- Manage end-to-end customer and contractor application processes
- Lead troubleshooting efforts for system issues and application challenges
- Serve as a subject matter expert for program processes, tools, and communications
- Collaborate with building owners, architects, contractors, and engineers to understand energy conservation goals
- Manage a portfolio of projects at varying stages of completion
- Track, report, and escalate system and process issues as appropriate
Benefits
- Hybrid work model in Charlotte or Raleigh
- Impactful work supporting energy efficiency and sustainability initiatives
- Collaborative environment with cross-functional exposure
- Opportunity to influence process improvements and program success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
