Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business. Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes. Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements. Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements. Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Builds tests cases in order to validate business requirements and End-User Testing results. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed.
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Job Type
Part-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees