Business Analyst

CDC Foundation•Arlington, VA

9d•$76,500 - $108,650•Remote

About The Position

The Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making. This role is aligned with the Workforce Acceleration Initiative (WAI), a federally funded CDC Foundation program with the goal of assisting public health agencies by providing technology and data experts needed to accelerate information system improvements. Working within Utah Department of Health and Human Services Division of Population Health Informatics Program. The Project Manager serves as the primary facilitator for the multi-jurisdictional rollout of a new public health data processing software, EMSA 3. This position is responsible for managing and synchronizing concurrent implementations across diverse state and local public health agencies, ensuring transitions are seamless and tailored to specific local requirements. The role involves developing comprehensive training programs and documentation while coordinating the dispersal of information through structured meetings and collaborative sessions across all participating jurisdictions. Central to this position is the ability to act as a vital intermediary between the software product owner and the implementing jurisdictions. By leveraging the subject matter expertise of the product owner, the Project Manager translates technical nuances into actionable solutions and learns how the integration affects the disparate software needs of each unique site. Ultimately, this position ensures that the software implementation is technically sound and effectively integrated into the specific public health workflows of every community involved. Suggestion The Business Analyst will be hired by the CDC Foundation and assigned to the Utah Department of Health and Human Services Division of Population Health Informatics Program. This position is eligible for a fully remote work arrangement for U.S. based candidates.

Requirements

Bachelor’s degree in a technical field such as computer science, computer engineering or related field required.
Minimum of 5 years of related experience as a business analyst, project, or implementation manager, or similar experience.
Experience writing Standard operation procedures (SOP’s) or similar experience.
Experience collaborating with a multi-disciplinary team to translate user and technical requirements and lead the team through smooth and continuous implementation.
Knowledge and experience with project management methodologies, principles and processes.
Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out.
Experience using data to make decisions, gathering data insights by design to improve outcomes.
Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints.
Strong understanding of technical concepts and legacy systems.
Knowledge of user experience design and user research principles and concepts.
Ability to communicate and articulate problems and resolutions to technical and non-technical teams.
Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners.
Experience working in a virtual environment with remote partners and teams.
Proficiency in Microsoft Office, or similar word processing environments. (e.g. Google Drive, Libre office etc.)

Nice To Haves

MBA or other related advanced degree preferred.
Prior experience with EpiTrax at any level is preferred.

Responsibilities

Lead and synchronize the concurrent EMSA 3 application rollout for public health jurisdictions who are members of the PHAST Consortium
Evaluate the unique software ecosystems of disparate jurisdictions to determine how the new data processing application integrates with existing legacy systems and local reporting requirements.
Act as the primary liaison between the software Product Owner (SME) and local implementation teams, translating complex technical requirements into operational realities for the jurisdictions.
Author comprehensive user manuals, standard operating procedures (SOPs), and training modules tailored to the specific data-handling needs of public health staff.
Coordinate and facilitate cross-jurisdictional meetings, technical webinars, and status updates to ensure transparent information sharing and stakeholder alignment.
Collaborate closely with the Product Owner to master the application’s functionality, relying on their subject matter expertise to resolve high-level technical blockers and optimize system performance.
Proactively manage the logistics of implementation, including the scheduling of "go-live" events, user acceptance testing (UAT), and post-implementation feedback loops across all participating sites.
Prioritize initiatives based on business needs and requirements.
Effectively communicating insights and plans to cross-functional team members and management.
Ensure solutions meet business needs and requirements. Monitor service level agreements.
Lead or participate in requirements gathering/JAD sessions; working closely with Project or Product Manager(s), developers, subject matter experts, vendors, and users.
Define and document requirements and use cases and assure these are correctly understood by developers.
Develop comprehensive test cases at the application and multi-application levels.
May perform data quality assurance; troubleshooting application and/or interfaces as problems arise and report issues.