Business Analyst

Glatfelter Insurance Group. • Spring Garden Township, PA

34d • Onsite

About The Position

Glatfelter Insurance Group is seeking a Business Analyst in our IT Corporate Applications who will Independently identify, analyze, develop, propose and test solutions to business problems and automation opportunities. The position will seek information from users and IT, define the problem, and develop a strategy to solve the situation. The analyst will develop specifications for required changes and document solutions and procedures, and may serve as a liaison between IT, users, and vendors.

This position is required to be onsite at our Leader Heights, York, PA office.

Requirements

• Associates Degree or equivalent experience.
• A minimum of 3 years work experience with insurance systems with demonstrated experience working in an insurance environment with proven knowledge of MGA’s, brokerage, retail, and/or carrier operations.
• Working knowledge of insurance company and agency operations and their functions.
• Working knowledge of agency management systems and their functions.
• In-depth knowledge of computer technologies, including but not limited to integration concepts, logic rules, and data structures.
• Demonstrated ability to utilize Microsoft Word and Excel functionality.
• Demonstrated knowledge of systems analysis techniques.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving and analytical skills.
• Must be able to communicate with a wide variety of people at all levels of the organization (internal and external) in a highly effective manner using reading, writing, speaking, and listening skills.
• Must be detail-oriented, self-motivated, and willing-and-able to meet strict deadlines.
• Must be flexible and adaptable to changing priorities and directions.
• Must possess a preference for activities involving interaction among associates from all levels and others on the project team.
• Must possess analytical ability to independently recommend solutions to problems involving information systems.
• Must be willing to travel occasionally.
• Must be willing to maintain and expand level of technical and professional skills.

Responsibilities

• Work with users and IT to gather and organize information regarding a problem, situation or improvement opportunity.
• Independently define situation and design system changes to satisfy requirements.
• Develop detailed specifications for programming staff.
• With assistance, prepare cost/benefit analyses and conduct post-implementation reviews.
• Serve as a liaison between IT, users and vendors.
• Analyze system changes to be made, prepare test plans, and conduct tests to determine if desired results have been achieved.
• Develop and maintain necessary changes within application toolsets, i.e., document, rating and algorithm.
• Maintain a high-level of confidentiality and a professional demeanor and approach in the performance of duties.
• Communicate regularly with the immediate supervisor regarding: Project status, issues, or problems. Status of professional goals. Issues regarding technology and its effect on GIG.
• Evaluate, identify and implement strategies to improve the overall efficiency of completing assigned tasks.
• Take advantage of opportunities for professional growth and continued education.
• Perform other duties as assigned.

Benefits

• In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.
• We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers.
• We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree