Business Analyst - Innovation Fund - FT - Day

Stormont Vail Health•Topeka, KS

1d•Hybrid

About The Position

Provides overall administrative and operational analytics utilization for activities and functions related to Patient Experience. This includes measurement and reporting on all applicable department databases. Works collaboratively with physician leadership, administrative leadership and related committees as well as supporting departments and operational units. The Business Analyst analyzes and prepares reports using both quantitative and qualitative data, based on information derived from the complaint and patient satisfaction databases and other data inputs.

Requirements

Bachelor's Degree Required
5 years Experience with data analysis, planning or market analysis. Required
Experience with Microsoft Excel formulas along with database creation, complex queries and table maintenance using Tableau. Required
Experience extracting or working with hospitals to extract patient origin data. Required
Experience using Epic data or other EMR system data. Required
Ability to translate complex data into usable reports and/or charts, graphs and written reports. (Required proficiency)
Knowledge of medical staff development planning processes and report writing. (Required proficiency)
Knowledge of survey tools, survey creation, analysis and distribution. (Required proficiency)
Ability to self-motivate, organize own work and juggle multiple priorities to produce accurate analyses. (Required proficiency)

Nice To Haves

Master's Degree Preferred

Responsibilities

Develops systems within all cost centers to monitor activity, volume, expenditures, and continually compares to budgeted projections.
Actively participates in the budget process; responsible for summarizing department needs.
Reports changes in a simplified manner in reports to both department directors and hospital fiscal and planning departments.
Provides research and analysis of hospital, physician and non-acute aspects of the healthcare market.
Maintain the databases used to provide the organization quantitative and qualitative data (Grievance System and the Patient Satisfaction Surveys).
Create and maintain spreadsheets and databases providing analysis and interpretation of data from experience division databases.
Responsible for overseeing the Stormont Vail Patient Satisfaction survey process, including HCAHPS and CG-CAHPS.
Maintains good working relationship with vendors in the development of the survey instruments.
Analyzes database results and assures distribution of reports to Operating Committee and Department Directors/Medical Directors on a timely and regular basis.
Generate materials for retreats, performs analysis and compiles information regarding the overall experience at Stormont Vail Health.
Generate material to provide to providers regarding their practice/patient satisfaction survey results.
Provide assistance in conducting medical staff development plans including analyzing physician data
Ability to automate processes to more effectively and efficiently analyze large amounts of data.
Development of written reports and frequently make oral presentations of analytic results to stakeholder groups.
Communicate with Experience System Director internal and external customers informed on process of projects.
Obtains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Refer to the appropriate department when a possible liability is introduced through the qualitative information (Risk, HIPAA, etc.).
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned