Business Analyst

Southern CompanyAtlanta, GA
10dHybrid

About The Position

The Business Analyst position lies within the AGL Services Company supporting the FP&A & Regulatory department exclusively supporting the retail natural gas business (“SouthStar”). This full-time position is accountable for managing the end-to-end reporting and advanced analytics for SouthStar Retail across all markets. The position requires integrating and harmonizing large, complex datasets from multiple sources into structured, actionable intelligence that drives strategic decision-making. Responsibilities include designing and maintaining data models, performing quantitative analysis, and generating insights that inform business recommendations and operational improvements. The role involves cross-functional collaboration with internal departments and external business partners to ensure data accuracy, consistency, and alignment with organizational objectives. Strong technical proficiency in SQL for data extraction and transformation, Power BI for interactive dashboards and visualization, and experience with relational database technologies is essential. Familiarity with ETL processes, data warehousing concepts, and advanced analytics tools (e.g., Python, R) is highly desirable. A deep understanding of the company’s revenue streams, cost drivers, and financial architecture, combined with comprehensive knowledge of all functional domains, is critical for success in this position. This position follows a hybrid work schedule. Employees are required to be in the office four (4) days per week – Monday through Thursday. This position may be filled as Business Analyst III (Grade Level 4), Senior (Grade Level 5), or Staff (Grade Level 6). Individuals who demonstrate advanced skills in terms of work experience, education, and certifications may be eligible for the more advanced position.

Requirements

  • Bachelor’s degree in business, finance, economics, statistics, engineering, computer science, information systems or related fields.
  • 7+ years’ data analysis experience
  • Demonstrated research, data mining, and analytics experience
  • Proficiency with SQL, Python, AI, GenAI, Alteryx, Azure, Data Bricks, RPA tools.
  • Advanced proficiency with analytics software and technical tools (Excel, PowerPoint, Power-BI)
  • Statistical and forecasting experience utilizing statistical software
  • Advanced presentation skills
  • Demonstrated track record of business model creation and management
  • Leadership acumen and experience

Nice To Haves

  • Advanced degree is a plus
  • Preferred: Utility, natural gas or other energy industry experience

Responsibilities

  • Responsible for preparation of all SouthStar Retail reporting, including, but not limited to: Customer operations, Call Center data analysis, customer counts, revenue, cost of goods, gains & losses; credit and collections etc.
  • Maintaining and management of pricing structures and rate codes for all products across the company’s expanded markets, ensuring accuracy for specific date ranges and alignment with business objectives.
  • Communicating and collaboration of all pricing and rate code changes with local distribution companies (LDCs) and ensuring timely posting and compliance with regulatory and market requirements.
  • Updating and validation of pricing and rate code information into internal systems, guaranteeing data integrity and availability for operational, reporting, and customer-facing processes.
  • Performs analysis and reporting associated with the business unit metrics, such as revenue, cost of goods and gross margins. Analysis is composed generally of multiple parts of information.
  • Take lead role in defining data standards and processes across all markets.
  • Develop business modeling and ad-hoc analysis as needed to support business objectives.
  • Business Intelligence reporting using tools such as: Power BI, etc.
  • Makes design modifications and enhancements to the Company’s revenue/cost models.
  • Manages the receipt of customer data from the company’s multiple data sources.
  • Analyzes data, creates summary reporting and performs sensitivity analysis to support the decision making of senior management and other departments in the company.
  • Creates and implements visual and computer-based analyses for the business to self-service data and information.
  • Provides subject matter expertise-level development & support in Power BI analysis.
  • Leverages data warehouses, transact systems to assist the business in understanding its data and how to best utilize data from various systems.

Benefits

  • Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being.
  • This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s).
  • A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf
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