Business Analyst - I/II or Senior

Southwest Power Pool • Little Rock, AR

1d • Hybrid

About The Position

Southwest Power Pool (SPP) is about more than power. We’re about the power of
relationships. Our employees have the opportunity to work together to ensure
electricity is delivered reliably and affordably to the millions of people
living in our service territory. We have been voted one of Arkansas’ Best Places
to work by Arkansas Business and we are looking for a member of our team who is
passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for
the right reason, in the right way.

Join SPP Settlements team as a Business Analyst!

This is a highly analytical and technical Business Analyst role focused on
complex problem-solving, system logic, and financial settlement validation. This
position is heavily focused on settlement calculations, data validation, and
deep testing—in addition to gathering requirements and testing.

Join the SPP Settlements team as a Business Analyst and play a key role in
supporting the financial settlement of energy markets. In this role, you will
work closely with developers and stakeholders to plan, analyze, and document
business requirements throughout the project lifecycle, ensuring alignment with
SPP’s business goals, system design, and testing standards.

A critical part of this role is validating complex settlement calculations and
system outputs. You will support testing of new settlement products and
enhancements by going beyond surface-level validation—analyzing data, logic, and
calculations to ensure accuracy and reliability. This includes identifying
discrepancies, troubleshooting issues, and driving improvements across
settlement processes.

The ideal candidate brings strong analytical and problem-solving skills, experience working with SQL to query and validate data, and familiarity with tools such as Jira and SAS (or similar platforms). This role is best suited for someone who enjoys digging into data, understanding how systems work behind the scenes, and ensuring accuracy in financial and operational outcomes.

Requirements

• Senior: Bachelor’s degree and at least six (6) years of SDLC experience, including requirements and/or software testing experience (beyond the degree requirement); or a total of eight (8) years of relevant related experience in lieu of a degree.
• Level II: Bachelor’s degree and at least two (2) years of SDLC experience, including requirements and/or software testing experience (beyond the degree requirement); or a total of six (6) years of relevant related experience in lieu of a degree.
• Level I: Bachelor’s degree and foundational knowledge or experience with various requirements approaches and/or software testing methodologies, along with an introductory understanding of the Software Development Life Cycle (SDLC); or a total of two (2) years of relevant experience in lieu of a degree.
• Working knowledge/experience in various requirements approaches and/or software testing methodologies
• Thorough knowledge of the Software Development Life Cycle (SDLC)
• Experience articulating requirements in a consumable manner
• Experience leading implementation efforts involving multiple team members/stakeholders
• Logical and efficient, with attention to detail
• Strong prioritization and organizational skills
• Competent with Microsoft Office Suite (Word, Excel, Visio, PowerPoint)
• Proficient in both written and oral communication
• Demonstration of people leadership and process leadership
• Strong facilitation skills
• Effective negotiation skills
• Understanding of and compliance with SPP Policies and Procedures

Nice To Haves

• Five (5) years leading requirements/testing, software development, and/or system implementation efforts
• Five (5) years of Wholesale Utility industry business knowledge
• Competent with requirements/test management products
• Applicable knowledge and experience with developing SQL queries, macros
• Basic understanding of standard programming languages such as C, C++, Visual Basic, Java, etc.
• Experience with SDLC products/tools

Responsibilities

• Collaborate with stakeholders to gather, document, and validate business, functional, and non-functional requirements using SPP’s established methodologies.
• Lead and manage business requirements throughout the project lifecycle, ensuring proper scope control, traceability, and stakeholder approval.
• Develop, document, and execute test cases, test plans, and test strategies to support comprehensive system and user acceptance testing.
• Oversee all aspects of testing, including test planning, test execution, defect management, metrics reporting, and test automation efforts.
• Conduct and manage test stages such as site acceptance, system integration, regression, non-functional, and user acceptance testing.
• Support activities such as data mapping, test scripting, system integration testing, and end-user documentation as needed.
• Provide leadership and mentoring to team members, assisting with day-to-day task management, progress tracking, and issue resolution.
• Recommend and implement process improvements for requirements gathering, testing practices, and documentation efficiency.
• Maintain a strong understanding of SPP’s business processes, systems, and applications within the assigned functional area.
• Represent SPP and its members in committees, working groups, and cross-functional initiatives as needed.

Benefits

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees