Business Analyst, Selling Partner Experience, Selling Partner Experience EASE and Analytics (SPXEA)

Amazon • Seattle, WA

4d

About The Position

Are you interested in being part of a high visibility, strategic team that directly impacts Amazon worldwide? The Core Selling Partner Experience team defines, implements, and enforces quality standards for all Amazon-built experiences for all of our selling partners worldwide. We are seeking an experienced Sr. Business Analyst (BA) to join our Governance team, which is focused on measuring the quality of the Selling Partner Experience. This position requires innovative thinking, ability to quickly approach large ambiguous problems and apply reason, technical and engineering expertise to rapidly research, validate, visualize, prototype and deliver solutions. This position also requires significant cross functional work and integration with other teams. Successful candidates should thrive in a collaborative environment. We're looking for someone who is willing to grow with the organization, take ownership and responsibility for the data, to understand it, deep dive problems and own the solution (which often requires partnering with others on and off our team). Key job responsibilities To support this vision, we are seeking a Business Analyst to build analytical tools that will ultimately be a key driver in driving the growth of the company. You will leverage our data to drive operational efficiencies, provide key data-driven insights, enable new opportunities and innovate on behalf of Selling Partners. You will drive future solutions that will impact how we capture sentiment for new Selling Partners and delight our existing ones, and you'll have a lot of fun along the way! As you further your career as a Business Analyst at Amazon, you will focus on improving corporate reporting frameworks and data visualization. You will research performance data, discover and solve real world problems and build metrics and business cases to make strategic business recommendations. We are focused on your success and want to build and support passionate innovators within Selling Partner Services. A day in the life Meet with key stakeholders to understand the problem the business is trying to solve Develop prototype dashboards in an agile environment iterating based off consumer feedback Develop look around the corner metrics that not only identify what has happened but also warning signs for the programs future.

Requirements

• 3+ years of tax, finance or a related analytical field experience
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• 3+ years of business or financial analysis experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL
• Experience making business recommendations and influencing stakeholders
• 5+ years of business analyst, data analyst or similar role experience
• Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities
• Can communicate effectively with all levels of the organization
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Responsibilities

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc.
• Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs.
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
• Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.
• Participate in strategic and tactical planning discussions.
• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks.
• Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees