Business Analyst, TDS Global Asset Servicing

TD Bank • New York, NY

2d • $120,000 - $170,000

About The Position

As a Business Analyst within the TD Securities Global Asset Servicing team, you will manage a portfolio of initiatives focused on improving efficiency and strengthening controls. The role requires an in depth understanding of business processes across Corporate Actions, Tax and Payments processing where you'll assess current state and share insights and recommendations to achieve straight-through processing while developing preventative and detective controls and utilize sound risk management practices to mitigate errors often associated with manual processes.

Requirements

• Ability to quickly gain broad knowledge of TD Securities and TD Global Markets organizational structure.
• Fundamental understanding of business analysis practices and basic project management disciplines.
• Task-oriented focus with a pragmatic, flexible approach to setting and achieving goals.
• Self-motivated, curious, and pro-active.
• Able to multi-task independently in a fast-paced environment.
• Willingness to learn quickly and adapt as required.
• Solid attention to detail with a commitment to accuracy and excellence.
• Ability to work across time zones in a multicultural setting.
• Excellent communication skills, verbal and written.
• Proficiency in MS Word, Excel, PowerPoint, and Visio – standard Office suite.
• Knowledge of Business Intelligence tools, data analysis and reporting.

Responsibilities

• Drive strategic initiatives across Global Asset Servicing including corporate actions, tax and payment processing.
• Design and implement workflow to ensure efficient handling and sound risk management practices.
• Ensure business practices are aligned with departmental procedures.
• Interact and communicate with key stakeholders to uplift manual processes across
• Coordinate with IT on any system and/or workflow enhancements needed to ensure efficient processing and effective controls.
• Partner with technology and/or project teams to perform user acceptance testing (UAT) for any system enhancements or workflow configuration changes prior to production release.
• Develop KPI's and management level reporting to define and measure service quality and provide transparency.
• Develop monitoring to supervise team activities, ensure timely processing, service level adherence and adoption of best practices.
• Deliver training and foster employee development to meet performance goals and achieve operational excellence.

Benefits

• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
• You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
• We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level